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Author
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Topic: Missing Packages
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ninjazwig
Member
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posted August 12, 2011 11:49 AM
        
I have been in a trade with a user on here for a long while now. The package he sent was registered but came up missing. He had the postal service run a trace on it and they concluded that it is indeed lost. They refunded him a total of about 48 dollars, however the declared value of the package was over 300 dollars. I thought the point of registered mail was to protect against these kinds of things and to keep you from being out money in this kind of case. Has anyone else dealt with this before? I feel bad that he is out money but as of right now I have been out cards for nearly 5 months. He has been nothing but helpful so I am not upset in the least with the trader. Just curious as to how this all gets resolved.
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majicman
Member
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posted August 12, 2011 11:59 AM
It sounds like this was an International transaction and registered mail (at least from the states) when shipped internationally has a cap of around $48. Unfortunately, the only way to get around this cap is to ship as Express Mail (which usually starts in the $20 dollar range with insurance added for each $100 past the first $100 with actual insured/declared value). So in this specific case they would get the entire funds back if they show proof of the value of cards shipped. I am not sure on the procedure for proof, but you can always talk with your shipping agent (USPS generally). The other situation is if you use Federal Express or UPS. They have their own insurance and you pay for that just like Express Mail, but USPS has never lost any of my Express Mail shipping items. I am sure others out here have had different experiences. If over a few hundred bucks I am not willing to take to many chances and usually like to ship express mail to cover. Expensive to ship, but you are a bit more protected from a substantial loss. I have taken a few chances, but usually registered is fairly secure. Good luck...Greg
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Bagbokk
Member
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posted August 12, 2011 12:07 PM
[wrong and misleading info!]
[Edited 1 times, lastly by Bagbokk on August 12, 2011]
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MasterWolf
Member
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posted August 12, 2011 12:12 PM
quote:
Originally posted by Bagbokk:
I'm not sure how the rules would cover it so I'll wait for a mod to answer that. But personally, something like this sucks for everyone, and I would probably just ask to split the loss with the other guy and chalk this up to risk of doing business online. A really nice guy might accept, but it's also likely that he'll refuse because he did uphold his end of the deal when he sent registered.
Clearly you are not a mod  His end of the deal is receipt of his cards by the 2nd party, not proof of shipping. So you have it the other way around. Ninja, if he's a nice guy, might accept to split the loss.
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ninjazwig
Member
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posted August 12, 2011 12:21 PM
Thanks for the quick replies. This was indeed international from Canada to the US. It bums me out that he is just out this part of the deal, I'm probably going to work out some kind of smaller deal to help soften his loss (our loss now I guess).
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Bagbokk
Member
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posted August 12, 2011 12:22 PM
quote:
Clearly you are not a mod His end of the deal is receipt of his cards by the 2nd party, not proof of shipping. So you have it the other way around. Ninja, if he's a nice guy, might accept to split the loss.
I guess you're right, actually. I don't really memorize the rules and generally understand them more by their spirit than the letter. So what makes the application of the rule to this specific situation harder to remember is that it just seems illogical that someone can send registered and still be held accountable for its loss in the mail. So, feel free to ignore my earlier post!
[Edited 1 times, lastly by Bagbokk on August 12, 2011]
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gaeacradle
Member
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posted August 12, 2011 01:53 PM
Yeah, if the guy is really nice and someone that you want to continue dealing with in the future, I would probably offer to eat some of the loss too. Maybe not 50% since $125 is a lot of money. Perhaps like $75 to 100.
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majicman
Member
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posted August 12, 2011 05:03 PM
quote:
Originally posted by Bagbokk:
[wrong and misleading info!]
What I was trying to convey is for larger trades/sales, it may be "better" to get some insurance on shipping, especially international. Registered mail has the cap. and this protects both parties. I understand folks are trying to avoid BTA's and trying to have a fair spread of loss between a transaction. I am just trying to suggest for certain "tolerance levels" shipping with insurance / Express mail may be a better way to go even though it is at a much higher cost. $300 bucks of cards is a lot to risk, imho for anyone (except if you are made of money  ). I humbly apologize if you thought I was trying to provide misinformation. Regards...Greg
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Bagbokk
Member
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posted August 12, 2011 05:13 PM
Not you. My first post included some bad info that MasterWolf corrected, so I edited it so that people wouldn't read it and get the wrong idea.
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nderdog
Moderator
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posted August 13, 2011 07:19 AM
quote:
Originally posted by Bagbokk:
So what makes the application of the rule to this specific situation harder to remember is that it just seems illogical that someone can send registered and still be held accountable for its loss in the mail.
Is that really more illogical than making the person who was supposed to receive the package eat the loss for the post office losing a package? Either way, someone is going to have to suffer the loss of a registered package. Only the sender can buy insurance and actually protect themselves in case of loss, though. __________________
There's no need to fear, UNDERDOG is here!All your Gruul Nodorogs are belong to me. Trade them to me, please! Report rules violations. Remember the Auctions Board!
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Bruised
Member
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posted August 13, 2011 09:57 AM
Yeah I ended up splitting the cost of 14 fbb duals about a year and a half ago as they got lost from austria to the US, still stings a bit when half of 14 fbb duals was $300 but it sucks when that happens and all you can do is be a good sport and eat $300 bucks.
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Harmless
Member
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posted August 13, 2011 10:37 AM
quote:
Originally posted by nderdog:
Is that really more illogical than making the person who was supposed to receive the package eat the loss for the post office losing a package? Either way, someone is going to have to suffer the loss of a registered package. Only the sender can buy insurance and actually protect themselves in case of loss, though.
Well, the buyer can request and pay for insurance, but they don't need to because they know it's all on the seller if something goes wrong. Buyers all want the cheapest shipping and sellers all want to be protected, but the bottom line is that buyers don't want to pay for something that they often get for free. I think if the seller can provide tracking then the loss should be split in the event of lost mail. I guess it's just a buyer's market.
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Bagbokk
Member
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posted August 13, 2011 11:12 AM
quote:
Originally posted by nderdog:
Is that really more illogical than making the person who was supposed to receive the package eat the loss for the post office losing a package? Either way, someone is going to have to suffer the loss of a registered package. Only the sender can buy insurance and actually protect themselves in case of loss, though.
Yes actually, it is, but we're obviously on opposite sides of what is reasonable regarding risk of loss with sending, so we're never going to agree, which is perfectly fine. Regardless, I simply got the application of the rule wrong, and the rules are what they are. Looks like I'm going to have to ask everyone to state I'm not responsible for lost or stolen mail even when I send registered.
[Edited 1 times, lastly by Bagbokk on August 13, 2011]
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majicman
Member
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posted August 13, 2011 01:22 PM
quote:
Originally posted by Bagbokk:
Not you. My first post included some bad info that MasterWolf corrected, so I edited it so that people wouldn't read it and get the wrong idea.
Ok. We are good bagbokk. Sorry for the misunderstanding. Hope things work out for everyone on these types of transactions. Dang post office....Greg
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