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Author Topic:   Best way of sending protection?
frankenskid
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posted July 27, 2011 07:30 AM   Click Here to See the Profile for frankenskid Click Here to Email frankenskid Send a private message to frankenskid Click to send frankenskid an Instant MessageVisit frankenskid's Homepage  Edit/Delete Message Reply With Quote View frankenskid's Have/Want ListView frankenskid's Have/Want List
So when you mail a trade, what is the best way to protect yourself? Delivery confirmation? Signature confirmation? insurance?
 
nderdog
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posted July 27, 2011 07:35 AM   Click Here to See the Profile for nderdog Click Here to Email nderdog Send a private message to nderdog Click to send nderdog an Instant MessageVisit nderdog's Homepage  Edit/Delete Message Reply With Quote View nderdog's Have/Want ListView nderdog's Have/Want List
It really depends on your definition of "best." Insurance is the safest, as it is the only way of ensuring that you get your money back if the cards are lost or damaged in the mail. Most traders tend to consider Delivery Confirmation sufficient for most deals, as proof of receipt meets MOTL's minimum standards for BTA purposes. Honestly, I don't see the point in Signature Confirmation, but it could be useful in certain situations, I guess. It's really a cost-to-value question. Insurance on a $2 trade is obviously silly, as is sending out $2,000 in cards with no tracking at all. Within those boundaries, though, most people tend to just figure out what works best for them. International trading is where things get a bit more complicated. No DC is available, so Registered and Insurance are the only real options, and both are pretty expensive compared to domestic options.

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psrex
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posted July 27, 2011 07:43 AM   Click Here to See the Profile for psrex Click Here to Email psrex Send a private message to psrex Click to send psrex an Instant Message Edit/Delete Message Reply With Quote View psrex's Have/Want ListView psrex's Have/Want List
I thought that DC wasn't sufficient for MOTL:

quote:

The sender must make sure the cards reach their destination. Only the sender can obtain delivery confirmation proof and insure the cards against loss or damage. ... If you do send anything via mail, make sure you use signature-required delivery confirmation and insure the cards so the cycle of lack of proof can end. With signature-required delivery confirmation, the recipient can then open the package in the presence of a postal employee and verify the contents with an impartial witness.

 
AGO
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posted July 27, 2011 07:45 AM   Click Here to See the Profile for AGO Click Here to Email AGO Send a private message to AGO Click to send AGO an Instant Message Edit/Delete Message Reply With Quote View AGO's Trade Auction or SaleView AGO's Trade Auction or Sale
The best way to protect yourself is with DC and Insurance. Use it or lose it. DC dosent always get it there. I have lost $60 in a sale that I sent with DC but without Insurance. If I had spent a few more dollars for Insurance then I would not be out any money. It can be a gamble sometimes just do what you think you can afford.

I only send with DC but I try to do trades that are worth over $10.

 
WCFmo
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posted July 27, 2011 08:07 AM   Click Here to See the Profile for WCFmo Click Here to Email WCFmo Send a private message to WCFmo Click to send WCFmo an Instant Message Edit/Delete Message Reply With Quote View WCFmo's Trade Auction or SaleView WCFmo's Trade Auction or Sale
quote:
Originally posted by psrex:
I thought that DC wasn't sufficient for MOTL:

DC is evidence to show your cards reached their destination. It helps in cases where someone could say "I didn't receive the cards."

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[Edited 1 times, lastly by WCFmo on July 27, 2011]

 
frankenskid
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posted July 27, 2011 08:22 AM   Click Here to See the Profile for frankenskid Click Here to Email frankenskid Send a private message to frankenskid Click to send frankenskid an Instant MessageVisit frankenskid's Homepage  Edit/Delete Message Reply With Quote View frankenskid's Have/Want ListView frankenskid's Have/Want List
Thanks for the inputs guys, I have someone in a trade that is saying they didn't receive, but the DC says it was delivered, so I was just curious if I would be covered or if I would need to do something else from here on to be better protected......
 
psrex
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posted July 27, 2011 08:25 AM   Click Here to See the Profile for psrex Click Here to Email psrex Send a private message to psrex Click to send psrex an Instant Message Edit/Delete Message Reply With Quote View psrex's Have/Want ListView psrex's Have/Want List
quote:
Originally posted by WCFmo:
DC is evidence to show your cards reached their destination. It helps in cases where someone could say "I didn't receive the cards."

Has anyone had a letter with DC delivered to the wrong address? I know it's happened before that my neighbor has gotten cards from a trade and then given them to me, but it hasn't happened recently (since DC really took off as an option).

 
WCFmo
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posted July 27, 2011 08:29 AM   Click Here to See the Profile for WCFmo Click Here to Email WCFmo Send a private message to WCFmo Click to send WCFmo an Instant Message Edit/Delete Message Reply With Quote View WCFmo's Trade Auction or SaleView WCFmo's Trade Auction or Sale
quote:
Originally posted by psrex:
Has anyone had a letter with DC delivered to the wrong address? I know it's happened before that my neighbor has gotten cards from a trade and then given them to me, but it hasn't happened recently (since DC really took off as an option).


I've heard horror stories before, but like I said just because you can show you have a DC and that it was delivered does not mean

1. You sent it to the right address
2. The Post Office didn't screw up

I've had a crazy DC say it was delivered in a different state but the person received it (in the right state )

IDK how much weight/faith the mods have in DC but at the very least it's evidence in your favor as long as it shows it was delivered in the same town.

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yukizora
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posted July 27, 2011 08:58 AM   Click Here to See the Profile for yukizora Click Here to Email yukizora Send a private message to yukizora Click to send yukizora an Instant Message Edit/Delete Message Reply With Quote 
For international trades, since that's what I do all the time, normal mail is fine, never had any issue beyond lost mail that has been returned to me later.
It's disgraceful when people ask to the recipient to cover "any mail damage or loss" when trading internationally, the best idea is trading with people that have good refs, like me, filip cec, MTDetermine and there are probably a good amount of other people like that. Also, when sending to Europe, 3rd party might do the thing, since mail delivery whithin Europe is pretty fast.
 
MasterWolf
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posted July 27, 2011 09:05 AM   Click Here to See the Profile for MasterWolf Click Here to Email MasterWolf Send a private message to MasterWolf Click to send MasterWolf an Instant MessageVisit MasterWolf's Homepage  Edit/Delete Message Reply With Quote View MasterWolf's Have/Want ListView MasterWolf's Have/Want List
quote:
Originally posted by frankenskid:
Best way of sending protection?

I just carry it on me, usually in my wallet.

 
frankenskid
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posted July 27, 2011 09:29 AM   Click Here to See the Profile for frankenskid Click Here to Email frankenskid Send a private message to frankenskid Click to send frankenskid an Instant MessageVisit frankenskid's Homepage  Edit/Delete Message Reply With Quote View frankenskid's Have/Want ListView frankenskid's Have/Want List
More to the mods than anyone, how would a video from a cell phone of the packaging/addressing, and eventual mailing of the items with a DC# be received for proof of mailing?
 
nderdog
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posted July 27, 2011 09:48 AM   Click Here to See the Profile for nderdog Click Here to Email nderdog Send a private message to nderdog Click to send nderdog an Instant MessageVisit nderdog's Homepage  Edit/Delete Message Reply With Quote View nderdog's Have/Want ListView nderdog's Have/Want List
quote:
Originally posted by frankenskid:
More to the mods than anyone, how would a video from a cell phone of the packaging/addressing, and eventual mailing of the items with a DC# be received for proof of mailing?

As proof of mailing, it's fine. Unfortunately, proof of mailing is useless on motl. Proof of receipt is what counts, as without that, the package could still be lost in the mail.


We are discussing delivery confirmation and it's use as proof of receipt, and it sounds like some of you have some good takes on that. While it is not without flaw, I am concerned about what may happen if it is no longer considered sufficient for motl as proof of receipt. It seems to be widely used and generally considered sufficient for many packages as a way to prevent claims of a package not being received. What do you all think about a change to how it's been done?

I'll post my thoughts later, so as not to lead the discussion.

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frankenskid
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posted July 27, 2011 09:54 AM   Click Here to See the Profile for frankenskid Click Here to Email frankenskid Send a private message to frankenskid Click to send frankenskid an Instant MessageVisit frankenskid's Homepage  Edit/Delete Message Reply With Quote View frankenskid's Have/Want ListView frankenskid's Have/Want List
I was leaning towards signature confirmation myself, as it tells me who signed for it, and it's not that much more than DC. I still think that DC is good enough as proof of receipt, but has a very remote possibility of not being accurate.
 
psrex
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posted July 27, 2011 10:47 AM   Click Here to See the Profile for psrex Click Here to Email psrex Send a private message to psrex Click to send psrex an Instant Message Edit/Delete Message Reply With Quote View psrex's Have/Want ListView psrex's Have/Want List
I favor allowing Delivery Confirmation as proof of receiving. I would favor requiring signature confirmation for proof on trades over a certain monetary threshold ($100 to $200?). If you get screwed by an error on the postal system's part on mis-delivering DC items, at least you wouldn't be out of luck on higher value trades or sales.

The whole system has ways to cheat it if that's your goal, but at this time it seems to place an undue cost on the sender for proof of delivery. To me the signature confirmation isn't as helpful as it seems, because the mail carrier is almost never going to stick around to watch you open your package, look at the cards, and then verify that everything is in the agreed upon condition. The idea that there is an impartial third party watching a package get opened seems to be the driving argument, and I don't think that it really works that way.

 
Liq
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posted July 27, 2011 02:01 PM   Click Here to See the Profile for Liq Click Here to Email Liq Send a private message to Liq Click to send Liq an Instant Message Edit/Delete Message Reply With Quote View Liq's Trade Auction or SaleView Liq's Trade Auction or Sale
quote:
Originally posted by WCFmo:
I've had a crazy DC say it was delivered in a different state but the person received it (in the right state )

I've had this happen to me too. Also had some DC runarounds (sorting, out for delivery, sorting).

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Bagbokk
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posted July 27, 2011 09:02 PM   Click Here to See the Profile for Bagbokk Click Here to Email Bagbokk Send a private message to Bagbokk Click to send Bagbokk an Instant MessageVisit Bagbokk's Homepage  Edit/Delete Message Reply With Quote 
I do not see the need for anything more than DC, but then again, I've always disliked the proof of receipt requirement to begin with. It is fine for domestic deals simply because DC costs a whole 0.80 but is terrible for international deals.

Most people do not appear to care about the 1% chance that the item they were waiting to receive gets lost, or the item they sent gets lost and they have to deal with replacing it or being BTA'd. That is, they don't care--up until the point where it actually does happen to them. At that point, even a $10 deal that goes wrong is very stressful in many ways, especially for the sender. It does not matter how many refs you or the other guy has if the item legitimately gets lost in the mail.

[Edited 3 times, lastly by Bagbokk on July 27, 2011]

 
nderdog
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posted July 27, 2011 09:41 PM   Click Here to See the Profile for nderdog Click Here to Email nderdog Send a private message to nderdog Click to send nderdog an Instant MessageVisit nderdog's Homepage  Edit/Delete Message Reply With Quote View nderdog's Have/Want ListView nderdog's Have/Want List
quote:
Originally posted by Bagbokk:
I've always disliked the proof of receipt requirement to begin with.

I don't know if anyone actually likes it, but it's the best option that we've been able to come up with. The reasoning behind it is that the sender has the ability to use tracking or insurance, so they have the ability to protect themselves. The recipient has no such safeguards available. Without proof, it's just a he-said, she-said situation which is impossible to mediate because we have no way of knowing whether the sender lied about sending, the receipient lied about receiving, or the mail got lost in the middle. If anyone ever comes up with a better way of handling these, we're always open to suggestions.

To the original questions about DC being sufficient proof, IMO it's a reasonable compromise. Yes, occasionally it may produce weird results or end up in the wrong place, but in my experience that is still fairly rare. Upping the requirement to insurance should result in less false positives, as the post office is likely going to be a bit more aware when they have money on the line, but it's also going to increase the cost of doing business for many MOTLers. International could become even more of a burden as people increase the stated value of packages in case a package is lost to maximize the benefits of insurance, and people who are in countries that charge customs fees will end up paying much more to deal outside their own borders.

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There's no need to fear, UNDERDOG is here!

All your Gruul Nodorogs are belong to me. Trade them to me, please!

Report rules violations.

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simbayu
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posted July 27, 2011 11:21 PM   Click Here to See the Profile for simbayu Send a private message to simbayu Click to send simbayu an Instant Message Edit/Delete Message Reply With Quote 
I wouldn't pay for insurance. I was told by the lady at the post office I would need a receipt for the lost items to claim the insured value. Don't know about you guys but I don't have any receipts for any of my cards. The receipts from my local game store do not specify the exact card purchased and I dont get a receipt from buying cards here or on ebay.
 
psrex
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posted July 28, 2011 06:05 AM   Click Here to See the Profile for psrex Click Here to Email psrex Send a private message to psrex Click to send psrex an Instant Message Edit/Delete Message Reply With Quote View psrex's Have/Want ListView psrex's Have/Want List
I don't think insurance should be required. Just keep the expectation that the sender will make sure that the cards get to their destination, but DC should be sufficient proof of arrival. If DC doesn't show the cards arriving then the sender has to send again or send back their side. This keeps the requirements in line with properly packaging the cards, and then it's up to the sender as to whether they rely on insurance or self-insurance (sending back or sending again).
 
Bagbokk
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posted July 29, 2011 02:45 PM   Click Here to See the Profile for Bagbokk Click Here to Email Bagbokk Send a private message to Bagbokk Click to send Bagbokk an Instant MessageVisit Bagbokk's Homepage  Edit/Delete Message Reply With Quote 
quote:
Originally posted by nderdog:
I don't know if anyone actually likes it, but it's the best option that we've been able to come up with. The reasoning behind it is that the sender has the ability to use tracking or insurance, so they have the ability to protect themselves. The recipient has no such safeguards available. Without proof, it's just a he-said, she-said situation which is impossible to mediate because we have no way of knowing whether the sender lied about sending, the receipient lied about receiving, or the mail got lost in the middle. If anyone ever comes up with a better way of handling these, we're always open to suggestions.

I understand the reasoning behind it. I'm more worried about international sales/trades than domestic, because DC cost is minimal. For international trades, the chances of stuff getting lost is higher and the cost of ensuring that it doesn't is also higher.

It may be possible, albeit slightly more complicated, to have different rules for domestic and international trades.

I still think that proof of sending should be sufficient for international trades and anything beyond that can be worked out between the parties to the trade/sale. If the party does not ask for registered/insured mail then they bear the risk of loss as long as the sender can prove that he sent. If the deal is big enough the parties can agree that both send registered; if only one party is worried, he can request registered and they can determine who bears the $11.50 cost of it, etc.

There are three things that can be combined for proof of sending international mail. One is taking a picture of the properly-addressed package with the customs form attached to it. Second is the customs # itself--you can enter it into USPS and get an acceptance notice and sometimes a notice that it has been routed to NY or whatever before it goes overseas. Finally the receipt from the post office, at least from mine, would have both the customs # and the country to which it is sent.

Regardless, I don't think the current system is bad, and no system is perfect. I think it's great as to domestic trades. I just feel that there are enough international traders here that the barrier could be reduced to facilitate trading/selling without placing the $11.50 registered mail burden on the sender no matter what. I've had success with getting people to release me from liability instead of paying for registered mail, but some people are apparently very offended/insulted by that idea (see yukizora above).

 
nderdog
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posted July 29, 2011 03:37 PM   Click Here to See the Profile for nderdog Click Here to Email nderdog Send a private message to nderdog Click to send nderdog an Instant MessageVisit nderdog's Homepage  Edit/Delete Message Reply With Quote View nderdog's Have/Want ListView nderdog's Have/Want List
quote:
Originally posted by Bagbokk:
I understand the reasoning behind it. I'm more worried about international sales/trades than domestic, because DC cost is minimal. For international trades, the chances of stuff getting lost is higher and the cost of ensuring that it doesn't is also higher.

It may be possible, albeit slightly more complicated, to have different rules for domestic and international trades.

I still think that proof of sending should be sufficient for international trades and anything beyond that can be worked out between the parties to the trade/sale. If the party does not ask for registered/insured mail then they bear the risk of loss as long as the sender can prove that he sent. If the deal is big enough the parties can agree that both send registered; if only one party is worried, he can request registered and they can determine who bears the $11.50 cost of it, etc.

There are three things that can be combined for proof of sending international mail. One is taking a picture of the properly-addressed package with the customs form attached to it. Second is the customs # itself--you can enter it into USPS and get an acceptance notice and sometimes a notice that it has been routed to NY or whatever before it goes overseas. Finally the receipt from the post office, at least from mine, would have both the customs # and the country to which it is sent.

Regardless, I don't think the current system is bad, and no system is perfect. I think it's great as to domestic trades. I just feel that there are enough international traders here that the barrier could be reduced to facilitate trading/selling without placing the $11.50 registered mail burden on the sender no matter what. I've had success with getting people to release me from liability instead of paying for registered mail, but some people are apparently very offended/insulted by that idea (see yukizora above).


I understand the additional costs, but unless someone magically makes a cheap international dc option, not much is going to fix anything. Having different sending rules for domestic and international sending is unreasonable. Someone has to eat the cost of lost packages. Since only the sender can obtain protection, it only makes sense that they be the ones to take the loss. Since you note that packages are more likely to get lost internationally, do you not think that the recipient losing the value is just as hard to take as the sender losing out?

It's a cost of doing business. People are free to make other agreements if it suits the trade, but the default position is that the sender must make sure that the package arrives safely, so either a trade is worth protecting or not.

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