Click Here!
         
  Magic Online Trading League Bulletin Board
  General Discussion
  Anyone have trouble with Troll and Toad?

Post New Topic  Post A Reply
profile | register | preferences | faq | rules | memberlist | search

UBBFriend: Email This Page to Someone!   next newest topic | next oldest topic
Author Topic:   Anyone have trouble with Troll and Toad?
implode
Member
posted January 30, 2014 05:05 PM   Click Here to See the Profile for implode Click Here to Email implode Send a private message to implode Click to send implode an Instant MessageVisit implode's Homepage  Edit/Delete Message Reply With Quote 
I placed an order, and was having problems with checkout process. So I selected call in Credit Card. Now every time I call they never pick up...called every hour for 3 straight.

I've placed 3 or 4 other orders before and never had any of these issues before. Feeling frustrated...

 
chaos021
Member
posted January 30, 2014 05:55 PM   Click Here to See the Profile for chaos021 Click Here to Email chaos021 Send a private message to chaos021 Click to send chaos021 an Instant Message Edit/Delete Message Reply With Quote View chaos021's Have/Want ListView chaos021's Have/Want List
Yea, I used to before I just quit buying from them. Sometimes their website has just crapped out on me. Waiting a few hours is usually all I needed before I could order. I did learn, however, that trying to call their physical store has always been an issue for me, which is why I stopped dealing with them. Once the product gets ordered, I've never had a problem with them shipping on time or the condition of the cards.2

__________________
"Message to women worldwide: Girls....we're stupid. We don't like games. We don't know games. We can't read minds. Say it like you mean or STFU." -rockondon

My Sale Thread

 
stinkinogre
Member
posted January 31, 2014 03:59 AM   Click Here to See the Profile for stinkinogre Click Here to Email stinkinogre Send a private message to stinkinogre Click to send stinkinogre an Instant Message Edit/Delete Message Reply With Quote View stinkinogre's Trade Auction or SaleView stinkinogre's Trade Auction or Sale
quote:
Originally posted by chaos021:
Yea, I used to before I just quit buying from them. Sometimes their website has just crapped out on me. Waiting a few hours is usually all I needed before I could order. I did learn, however, that trying to call their physical store has always been an issue for me, which is why I stopped dealing with them. Once the product gets ordered, I've never had a problem with them shipping on time or the condition of the cards.2


Are you calling their retail store or their actual warehouse. Big difference two different locations and the retail store has nothing to do with the website at all. I never have a problem when I call anytime between 10 am and 4 pm est time. Always ask for Tonya or Candace they are the only 2 in customer service worth a fart.

 
headumpire
Member
posted January 31, 2014 05:59 AM   Click Here to See the Profile for headumpire Click Here to Email headumpire Send a private message to headumpire Click to send headumpire an Instant Message Edit/Delete Message Reply With Quote 
They just did a big server update this week and have been working out bugs ever since. When i called them they fixed the issue within 2 hours. Id suggest hitting the #2 option(buying department) they always answer the phone and can transfer you where you need
 
implode
Member
posted January 31, 2014 11:03 AM   Click Here to See the Profile for implode Click Here to Email implode Send a private message to implode Click to send implode an Instant MessageVisit implode's Homepage  Edit/Delete Message Reply With Quote 
quote:
Originally posted by headumpire:
They just did a big server update this week and have been working out bugs ever since. When i called them they fixed the issue within 2 hours. Id suggest hitting the #2 option(buying department) they always answer the phone and can transfer you where you need

I was hitting 1, because that was what the option suggested...then it would ring 5 times, and say leave a message.

 
LandDestroyer
Member
posted April 18, 2014 09:53 AM   Click Here to See the Profile for LandDestroyer Click Here to Email LandDestroyer Send a private message to LandDestroyer Click to send LandDestroyer an Instant Message Edit/Delete Message Reply With Quote View LandDestroyer's Have/Want ListView LandDestroyer's Have/Want List
The only problem I've ever had is ordering cards and then getting a note that some of the cards aren't available but they proceed with my order. That annoys me as if they didn't have all the cards they said they did I would have placed a different order. I wish they would cancel the order and suggest you re order based off updated knowledge of their stock.
 

All times are PDT (US)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply
Hop to:

Contact Us | MOTL Home Page | Privacy Statement & TOS

© 1996-2013 Magic Online Trading League

Powered by Infopop © 2000
Ultimate Bulletin Board 5.47e