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Author Topic:   Evolution gaming store
mm1983
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posted December 05, 2013 03:22 PM   Click Here to See the Profile for mm1983 Click Here to Email mm1983 Send a private message to mm1983 Click to send mm1983 an Instant Message Edit/Delete Message Reply With Quote View mm1983's Have/Want ListView mm1983's Have/Want List
Does anybody live near this store?

Evolution Gaming Store
9005 Elk Grove Blvd #1
Elk Grove, CA 95624

I bought a set of commander decks on preorder for $139.99 and they never shipped out on the day that was promised to be shipped out. I have been reading on google reviews about this store as well and it seems that many other people have not received this product along with other products that people have not received from them. It also seems to me that they are not doing anything to refund money to people who have not received their product. As this may be a real store, many people are calling this an online scam. In any regards I see this as simply poor business management and a store like this should not be in business.


 
SolonJhee
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posted December 05, 2013 03:29 PM   Click Here to See the Profile for SolonJhee Click Here to Email SolonJhee Send a private message to SolonJhee Click to send SolonJhee an Instant Message Edit/Delete Message Reply With Quote 
Sorry to bring the bad news but:

http://forums.mtgsalvation.com/showthread.php?t=465359

They have been doing this for more then one product release. And people keep on preordering.

 
oneofchaos
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posted December 05, 2013 04:16 PM   Click Here to See the Profile for oneofchaos Click Here to Email oneofchaos Send a private message to oneofchaos Click to send oneofchaos an Instant Message Edit/Delete Message Reply With Quote 
Filed a charge back
 
hilikuS
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posted December 10, 2013 07:11 AM   Click Here to See the Profile for hilikuS Click Here to Email hilikuS Send a private message to hilikuS Click to send hilikuS an Instant Message Edit/Delete Message Reply With Quote View hilikuS's Trade Auction or SaleView hilikuS's Trade Auction or Sale
It sounds like they had a supply issue with the Commander product. I purchased one box of Commander from them and received it a week or so ago, but if things aren't being shipped promptly, I suspect it is because they ran out of product. The online outfit seems to be rather new, for their store. I didn't find the site until Gatecrash (although I guess it could have been up before that). At Crash I bought 5 cases from them, and some of them were delayed due to supply issues. I did eventually get 5 cases, and since the price is really good, I ended up working with them for M14 and Born of the Gods as well. M14 was on time.

So they are a real store, and do produce things. The dude that I work with is a super nice guy. It is definitely not a scam. Because his prices are so solid, I think he gets overwhelmed with orders at times, especially for something like Commander that everybody and their mom was trying to get.

[Edited 3 times, lastly by hilikuS on December 10, 2013]

 
oneofchaos
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posted December 10, 2013 07:47 AM   Click Here to See the Profile for oneofchaos Click Here to Email oneofchaos Send a private message to oneofchaos Click to send oneofchaos an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by hilikuS:
It sounds like they had a supply issue with the Commander product. I purchased one box of Commander from them and received it a week or so ago, but if things aren't being shipped promptly, I suspect it is because they ran out of product. The online outfit seems to be rather new, for their store. I didn't find the site until Gatecrash (although I guess it could have been up before that). At Crash I bought 5 cases from them, and some of them were delayed due to supply issues. I did eventually get 5 cases, and since the price is really good, I ended up working with them for M14 and Born of the Gods as well. M14 was on time.

So they are a real store, and do produce things. The dude that I work with is a super nice guy. It is definitely not a scam. Because his prices are so solid, I think he gets overwhelmed with orders at times, especially for something like Commander that everybody and their mom was trying to get.


If it wasnt a scam I would have gotten a refund via him, an email back or at least answer his phone. Filing a formal grievance with WOTC later.

 
caboose249
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posted December 10, 2013 09:07 AM   Click Here to See the Profile for caboose249 Click Here to Email caboose249 Send a private message to caboose249 Click to send caboose249 an Instant Message Edit/Delete Message Reply With Quote 
I'm also dealing with them; I've asked for a refund but haven't heard back in a month. What do I do now?
 
Pail42
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posted December 10, 2013 09:17 AM   Click Here to See the Profile for Pail42 Send a private message to Pail42 Click to send Pail42 an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by caboose249:
I'm also dealing with them; I've asked for a refund but haven't heard back in a month. What do I do now?

You never got the product you paid for? Contact your credit card company and reverse the charges.

 
caboose249
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posted December 10, 2013 09:48 AM   Click Here to See the Profile for caboose249 Click Here to Email caboose249 Send a private message to caboose249 Click to send caboose249 an Instant Message Edit/Delete Message Reply With Quote 
I just went to my Credit Union and filled out the appropriate forms. It seems pretty cut and dry; I have email exchanges and proof that I asked for a refund and they stopped responding. I feel confident about getting a refund. Anything Else I can do? I know they're getting flamed here on MOTL and many other places, but they still have pre-orders up for Born of the Gods and seems to still be in business.

[Edited 1 times, lastly by caboose249 on December 10, 2013]
 
junichi
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posted December 10, 2013 09:50 AM   Click Here to See the Profile for junichi Click Here to Email junichi Send a private message to junichi Click to send junichi an Instant Message Edit/Delete Message Reply With Quote View junichi's Have/Want ListView junichi's Have/Want List
Looks like they are "borrowing" cash for free to run their store and buy products.

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Pail42
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posted December 10, 2013 10:56 AM   Click Here to See the Profile for Pail42 Send a private message to Pail42 Click to send Pail42 an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by caboose249:
I feel confident about getting a refund. Anything Else I can do? I know they're getting flamed here on MOTL and many other places, but they still have pre-orders up for Born of the Gods and seems to still be in business.

Find more places to complain: Yelp, ebay profile, BBB, google/yahoo reviews, etc.

 
timmerman121
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posted December 10, 2013 12:14 PM   Click Here to See the Profile for timmerman121 Send a private message to timmerman121 Click to send timmerman121 an Instant Message Edit/Delete Message Reply With Quote View timmerman121's Have/Want ListView timmerman121's Have/Want List
i live about twenty minutes from the store.... is there something you would like me to do???
 
oneofchaos
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posted December 10, 2013 01:35 PM   Click Here to See the Profile for oneofchaos Click Here to Email oneofchaos Send a private message to oneofchaos Click to send oneofchaos an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by timmerman121:
i live about twenty minutes from the store.... is there something you would like me to do???

Get the owner to call me and apologize? Idk I bet they treat the locals better than internet purchasers.

 
BathingApe15
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posted January 04, 2014 10:17 AM   Click Here to See the Profile for BathingApe15 Click Here to Email BathingApe15 Send a private message to BathingApe15 Click to send BathingApe15 an Instant Message Edit/Delete Message Reply With Quote 
Hey all,

Is anyone still on the hook for any money they paid to this store? I also preordered the commander decks and haven't heard anything from "George" since 11/29. They managed to string me along past the 60-day statute of limitations for filing a chargeback, so there doesn't seem to be a way for me to get a refund through the traditional channel (my bank). Evolution's phone number goes straight to a voicemail box that is full. I'm at a loss of what to do next.

Plan of action:
1. Is anyone else in the same boat, and if so do you want to work together to get our money back?
2. Does anyone have any suggestions for what my (our?) best options are at this point?
3. Does anyone know the owner's contact information? I talked to Daniel at Olde World Gaming (a nearby, competing store) and he did a bit of sleuthing for me. It could be: George J. Horch, 40-44 yrs old, 10271 Pedra Do Sol Ct Elk Grove, CA

Thanks in advance for any help the MOTL community is able to offer!
-Eli

 
TheCottonRapster
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posted January 04, 2014 10:38 AM   Click Here to See the Profile for TheCottonRapster Send a private message to TheCottonRapster Click to send TheCottonRapster an Instant Message Edit/Delete Message Reply With Quote View TheCottonRapster's Have/Want ListView TheCottonRapster's Have/Want List
http://classic.magictraders.com/ubb/Forum1/HTML/026203.html

I had the same problem, but was able to get a chargeback. Good luck to you!

 
BathingApe15
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posted January 04, 2014 10:49 AM   Click Here to See the Profile for BathingApe15 Click Here to Email BathingApe15 Send a private message to BathingApe15 Click to send BathingApe15 an Instant Message Edit/Delete Message Reply With Quote 
Thanks TheCottonRapster, may I ask when you filed the chargeback? Had 60 days elapsed since the charge on your card?
 
oneofchaos
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posted January 15, 2014 03:40 PM   Click Here to See the Profile for oneofchaos Click Here to Email oneofchaos Send a private message to oneofchaos Click to send oneofchaos an Instant Message Edit/Delete Message Reply With Quote 
Today...after 40 days of nothing the merchant is disputing my chargeback. Who was the MOTL member who lives by this place? If so, please go to the store and punch the owner for me.
 
BathingApe15
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posted January 23, 2014 09:14 PM   Click Here to See the Profile for BathingApe15 Click Here to Email BathingApe15 Send a private message to BathingApe15 Click to send BathingApe15 an Instant Message Edit/Delete Message Reply With Quote 
Hi all.

If you are still out money from Evolution Gaming, I recommend filing a police report with the Elk Grove Police Department. Here is the link to file an online report: http://www.elkgrovepd.org/reporting/index.asp
^please also call the police department to tell your story and let them know you have filed a report. The non-emergency number is 916.714.5115. I spoke with several people there and they said that if multiple people file reports and the total $$$ people are claiming mounts, they will launch an investigation.

I live in San Francisco, so am not particularly close to Elk Grove. Is there an MOTLer who lives in the Sacramento area and can help us get more intel on this store owner?

Thanks so much in advance for any help you are able to offer those of us who have been scammed by this store,
Eli

 

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