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Author Topic:   MOTL's Reference System - Brainstorm
BoltBait
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posted November 05, 2012 01:44 PM   Click Here to See the Profile for BoltBait Click Here to Email BoltBait Send a private message to BoltBait Click to send BoltBait an Instant MessageVisit BoltBait's Homepage  Edit/Delete Message Reply With Quote 
If you guys were building MOTL's reference system from scratch... how would it work?

What do you guys like/dislike about the current system?

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junichi
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posted November 05, 2012 02:02 PM   Click Here to See the Profile for junichi Click Here to Email junichi Send a private message to junichi Click to send junichi an Instant Message Edit/Delete Message Reply With Quote View junichi's Have/Want ListView junichi's Have/Want List
Would be great if we can get more than 1 reference from the same member. I tend to trade with/buy from people who I've dealt with previously, and my reference total only represents 1/3 of my total transactions.

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Mr.C
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posted November 05, 2012 02:04 PM   Click Here to See the Profile for Mr.C Click Here to Email Mr.C Send a private message to Mr.C Click to send Mr.C an Instant Message Edit/Delete Message Reply With Quote View Mr.C's Have/Want ListView Mr.C's Have/Want List
Like eBay's feedback system.

Positive, Neutral, Negative.

Simple and easy to understand. Everybody just gives 5's anyway for a successful trade.

 
Jazaray
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posted November 05, 2012 02:04 PM   Click Here to See the Profile for Jazaray Click Here to Email Jazaray Send a private message to Jazaray Click to send Jazaray an Instant MessageVisit Jazaray's Homepage  Edit/Delete Message Reply With Quote 
Personally, I think that references should be mandatory. That way you get a REAL sense of the trader, instead of whom s/he wants you to see.


Thanks,
Jazaray

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Thanos
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posted November 05, 2012 02:05 PM   Click Here to See the Profile for Thanos Click Here to Email Thanos Send a private message to Thanos Click to send Thanos an Instant Message Edit/Delete Message Reply With Quote 
I never liked how someone could come along and edit it out later.

It may be useful in someways, but a lot of people get burned when some random idiots decide since they are unhappy they'll came back and switch numbers from 5s to 1s.

I'd suggest where the system keeps track if you have multiple trades with said person and let's you add a note each time if you want, but it only counts as a ref once, however it does effect you rating number.

 
Liq
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posted November 05, 2012 02:11 PM   Click Here to See the Profile for Liq Click Here to Email Liq Send a private message to Liq Click to send Liq an Instant Message Edit/Delete Message Reply With Quote View Liq's Trade Auction or SaleView Liq's Trade Auction or Sale
I'd make it simpler. A 2 or 3 selection (like Great, Ok, Bad Trader) instead of 5 selection.

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keywacat
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posted November 05, 2012 02:39 PM   Click Here to See the Profile for keywacat Click Here to Email keywacat Send a private message to keywacat Click to send keywacat an Instant Message Edit/Delete Message Reply With Quote View keywacat's Have/Want ListView keywacat's Have/Want List
quote:
Originally posted by Mr.C:
Like eBay's feedback system.

Positive, Neutral, Negative.

Simple and easy to understand. Everybody just gives 5's anyway for a successful trade.


This 'grade inflation' is something the Navy evaluation system contends with in cycles, where the tendency is to push everyone up just a little bit. Over time there are no more average Sailors, everyone is at least a 4 out of 5.

I tried to do that here on MOTL, giving a '4' for a perfectly satisfactory trade and reserving '5' for truly exceptional deals. As you may have guessed people became very angry and wanted to know why I was punishing them with a 'low ref'.

So I would recommend asking people to justify a '4' or '5' and push hard on the idea that a '3' means everything went exactly as expected. No throw-ins, no faster shipping, just I got my cards as described in a timely manner.

 
AGO
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posted November 05, 2012 02:41 PM   Click Here to See the Profile for AGO Click Here to Email AGO Send a private message to AGO Click to send AGO an Instant Message Edit/Delete Message Reply With Quote View AGO's Trade Auction or SaleView AGO's Trade Auction or Sale
quote:
Originally posted by Jazaray:
Personally, I think that references should be mandatory. That way you get a REAL sense of the trader, instead of whom s/he wants you to see.


Thanks,
Jazaray



quote:
Originally posted by Mr.C:
Like eBay's feedback system.

Positive, Neutral, Negative.

Simple and easy to understand. Everybody just gives 5's anyway for a successful trade.


quote:
Originally posted by junichi:
Would be great if we can get more than 1 reference from the same member. I tend to trade with/buy from people who I've dealt with previously, and my reference total only represents 1/3 of my total transactions.


All the above wrapped into one

 
LemonMeringue
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posted November 05, 2012 03:06 PM   Click Here to See the Profile for LemonMeringue Click Here to Email LemonMeringue Send a private message to LemonMeringue Click to send LemonMeringue an Instant Message Edit/Delete Message Reply With Quote View LemonMeringue's Trade Auction or SaleView LemonMeringue's Trade Auction or Sale
Filling out a reference request is what confirms the trade.
 
SnapShot
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posted November 05, 2012 03:12 PM   Click Here to See the Profile for SnapShot Send a private message to SnapShot Click to send SnapShot an Instant Message Edit/Delete Message Reply With Quote 
I would like them to be mandatory as well...I only have 29 refs, but have done well over 50 or 60 transactions. People just don't fill them out if they don't have to and going after them can be really bothersome.
 
BoltBait
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posted November 05, 2012 03:25 PM   Click Here to See the Profile for BoltBait Click Here to Email BoltBait Send a private message to BoltBait Click to send BoltBait an Instant MessageVisit BoltBait's Homepage  Edit/Delete Message Reply With Quote 
quote:
Originally posted by AGO:
All the above wrapped into one

My idea is to take all the ideas and mix them together to design a system to replace the current one.

Great ideas so far. But, I'm still looking for more...

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[Edited 1 times, lastly by BoltBait on November 05, 2012]

JayC
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posted November 05, 2012 03:30 PM   Click Here to See the Profile for JayC Click Here to Email JayC Send a private message to JayC Click to send JayC an Instant Message Edit/Delete Message Reply With Quote View JayC's Have/Want ListView JayC's Have/Want List
I think a few things could improve:

- The references should be alphabetized, and be able to be filtered by date, value and type of trade (sale, buy, trade).
- Multiple deals with the same person should be notated, but not considered unique. That way it’s seen, but not inflating things to ensure no shady business is going on.

What about a more… intricate revision, though?

For instance…

You have a new type of ‘message’ you enter into, which is essentially a trade confirmation screen once you’ve worked out the details via PM / Email. You both fill in your portions and when it is submitted by both parties, it is logged as a trade and recorded. It would operate almost like MTGO. This would eliminate any possibility of lost PM’s, Emails, or as we’ve seen recently – photoshop emails because both parties would agree to the final details, in detail, in writing – no room for bs thereafter. Anything not found within this confirmation would not be within MOTL’s jurisdiction for BTA, etc. When both members confirmed receipt, the trade would then be catalogued within the references so you could see exactly what the trade is. Then, when a member attempts to file a BTA, they would simply select the record of the trade (which was logged as mentioned above) and it would be auto-populated with the details of the trade in a completely uniform way to be easily and efficiently handled. The only thing to be typed is the BTA complaint. Members would not be able to even create a BTA if the time from the confirmation and the day’s date were not the 30 days necessary before you’re allowed to do so.

I assume this could be built on quite nicely from my initial idea by the rest of the community here.

This could be public, or private, depending on MOTL / Community’s preference.

 
Liq
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posted November 05, 2012 03:40 PM   Click Here to See the Profile for Liq Click Here to Email Liq Send a private message to Liq Click to send Liq an Instant Message Edit/Delete Message Reply With Quote View Liq's Trade Auction or SaleView Liq's Trade Auction or Sale
I'd like to see actual trades tied to references.

To get a ref, you send a link that shows the proposed trade; you get a window for what you want, a window for what you're offering and a little check box for sending first, sending second, third party trade (with a box for the name of the 3rd party) plus an international check box. The other side confirms it.

Every week for a month (every two weeks for a month if international), one side gets a message asking if the package arrived. After which a message asking if this needs to BTA'd is sent. No more messages after that.

Once both parties confirm that they have received, the reference is posted in their refs. In viewing references, you get the standard >5, 5-25, 26-50, 100-200, 200+ for the trade (though no one but mods and the people involved can see what was actually traded) and you see if they sent first, second or was a third party.

edit: I'd also like to see references be tied to other parts of the site as well.

like you'd need 0 references to trade with others, but 50 to sell/buy things.

__________________
<Jazaray> LIQ!
<Jazaray> you broke MOTL
<Liq> totally
<BoltBait> Don't make me kick you
<Slinga> Have no fear, MOTL's janitor is here!
<nderdog> So we're all agreed, it's Liq's fault, right?
<Leshrac> let me deal with that
* Liq has been banned



[Edited 1 times, lastly by Liq on November 05, 2012]

 
caquaa
Member
posted November 05, 2012 03:49 PM   Click Here to See the Profile for caquaa Click Here to Email caquaa Send a private message to caquaa Click to send caquaa an Instant Message Edit/Delete Message Reply With Quote View caquaa's Trade Auction or SaleView caquaa's Trade Auction or Sale
Also, somewhat related, I'd like to see the location on our profile be a drop down box by country so that could be added to the trade information pre-confirmation. Might need to be some sort of box next to it for additional info such as person living in one place uses an alternate mailing location.

Other then that, I'd certainly like some sort of confirmation of trade done via MOTL w/ references being required. There are certainly some bad references I'd have left but surprisingly I never received a ref check.

edit: Also make the ref checks blind and unable to edit. Dealing with retaliatory feedback on ebay was a nightmare.

[Edited 1 times, lastly by caquaa on November 05, 2012]

 
Bagbokk
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posted November 05, 2012 03:51 PM   Click Here to See the Profile for Bagbokk Click Here to Email Bagbokk Send a private message to Bagbokk Click to send Bagbokk an Instant MessageVisit Bagbokk's Homepage  Edit/Delete Message Reply With Quote 
I think between the three things AGO agreed with and the two extra comments in the first part of JayC's post, that covers everything that I'd really be looking for.

The only thing I have to really add is that I don't see the need for non-MOTL references (i.e., refs from e-mail addresses that aren't attached to a MOTL account).

// Further explanation below, but nothing new //

Refs are more or less just a proxy for a person's established trustworthiness regarding trading on this site.

To get more accurate information, references should be mandatory in some fashion. Only having the 5s in the trades where nothing went wrong doesn't work. When you look at eBay feedback, even people like kidicarus have some negatives just by virtue of the number of deals they complete. That doesn't mean he's a bad seller, but maybe (a) he just dealt with a terrible buyer or (b) he made a mistake out of the tens (hundreds?) of thousands of deals he's made in his eBay life, like any human would probably do at some point. But it's still an accurate reflection.

Multiple references from the same person should be noted, but not necessarily counted as unique. Trading with one person or a few people over and over doesn't necessarily make you more trustworthy as to the entire rest of the community. Just think about all the clique-ish people you know (or knew) in real life. They're great to the people in their little group, but not always necessarily great to the people outside of it.

Ability to sort doesn't bother me much, but it helps people--especially ones that generally have to send first--figure out if the person they're trading with have been active in recent times, if they're suddenly making a $1,000 deal when all of their other deals have been $5-20, and other yellow flags that they might need to be a little more careful.

Negative/Neutral/Positive works just fine. Right now it's a 4 for neutral, 5 for positive, and no reference for a negative, anyway. Just leave the comment box there so people can fill in details if they feel the need to.

[Edited 1 times, lastly by Bagbokk on November 05, 2012]

 
Volcanon
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posted November 05, 2012 04:00 PM   Click Here to See the Profile for Volcanon Click Here to Email Volcanon Send a private message to Volcanon Click to send Volcanon an Instant Message Edit/Delete Message Reply With Quote 
No references from non-members. I've seen people with 300 references here and actually like ten from MOTL members. Why accept non-member references as references here if you strike banned member reference?

If mandatory, a means to strike "revenge references" or negatives given unfairly.

 
piddler420
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posted November 05, 2012 04:05 PM   Click Here to See the Profile for piddler420 Click Here to Email piddler420 Send a private message to piddler420 Click to send piddler420 an Instant Message Edit/Delete Message Reply With Quote View piddler420's Have/Want ListView piddler420's Have/Want List
Yea, I trade with the same people over and over. Something that represents multiple trades with same person would be nice. Even if it still is only one reference but helps a "rating" or confirmed trade count or something.
 
Goaswerfraiejen
Member
posted November 05, 2012 04:05 PM   Click Here to See the Profile for Goaswerfraiejen Click Here to Email Goaswerfraiejen Send a private message to Goaswerfraiejen Click to send Goaswerfraiejen an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by JayC:

You have a new type of ‘message’ you enter into, which is essentially a trade confirmation screen once you’ve worked out the details via PM / Email. You both fill in your portions and when it is submitted by both parties, it is logged as a trade and recorded. It would operate almost like MTGO. This would eliminate any possibility of lost PM’s, Emails, or as we’ve seen recently – photoshop emails because both parties would agree to the final details, in detail, in writing – no room for bs thereafter. Anything not found within this confirmation would not be within MOTL’s jurisdiction for BTA, etc. When both members confirmed receipt, the trade would then be catalogued within the references so you could see exactly what the trade is. Then, when a member attempts to file a BTA, they would simply select the record of the trade (which was logged as mentioned above) and it would be auto-populated with the details of the trade in a completely uniform way to be easily and efficiently handled. The only thing to be typed is the BTA complaint. Members would not be able to even create a BTA if the time from the confirmation and the day’s date were not the 30 days necessary before you’re allowed to do so.



I wanted to suggest exactly this. Whatever else happens, this would go a long way towards fixing some of the problems we encounter. It would also make it possible to enforce the no-trading-while-there's-a-BTA-case-against-you rule, since the system could just refuse to confirm the trade (with an appropriate error message) if there's an outstanding case.

Hell, in an ideal world, you could make the form such that you have to input name/address/email information, and it's automatically checked against the CBT/BTA databases and subject headings.

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baldr7
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posted November 05, 2012 04:56 PM   Click Here to See the Profile for baldr7 Click Here to Email baldr7 Send a private message to baldr7 Click to send baldr7 an Instant Message Edit/Delete Message Reply With Quote 
I like Jay C's idea. If you can make the tech work that sounds ideal
 
choco man
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posted November 05, 2012 05:19 PM   Click Here to See the Profile for choco man Click Here to Email choco man Send a private message to choco man Click to send choco man an Instant Message Edit/Delete Message Reply With Quote View choco man's Have/Want ListView choco man's Have/Want List
quote:
Originally posted by Bagbokk:
Multiple references from the same person should be noted, but not necessarily counted as unique. Trading with one person or a few people over and over doesn't necessarily make you more trustworthy as to the entire rest of the community. Just think about all the clique-ish people you know (or knew) in real life. They're great to the people in their little group, but not always necessarily great to the people outside of it.

I agree with this. You shouldn't be able to get more than one ref from each individual. It sounds like a good idea to keep track of amount of deals between members, but it shouldn't be a unique ref. For instance, when you apply for a job, you only get a single reference from each source no matter how many awesome things you did.

But it would be awesome to be able to track how many deals you did with each ref. Kinda like a job description to go with your ref.

Is it possible to note who received/sent first in each ref and deal? And to note if tracking was used or not? It'll be very useful to me if it could be noted how many trades I've done where I:
1. Received first
2. No tracking was used
3. Honored my end of the deal

In my opinion, having those type of refs are worth the most.

I'm sure we all have noticed those MOTL members who essentially buy refs with ~$1-5 trades and build up into a ~50 ref acct (there are some +100 accts like this), and then start receiving first b/c of ref rule. It's stupid to be able to brag about refs, when most of them should be noted as non-worthy refs. The ideal ref system should be able to allow users to pick out the best MOTL'ers.

If a dude with 50 refs to his acct is trying to sell cards and the only deals he did was buying from MOTL'ers like thaGunslinga, his refs are worthless to me.

I don't like how retaliatory refs are possible. Is it possible for high-ref members to get a confirmed ref-check first?

[Edited 1 times, lastly by choco man on November 05, 2012]

 
JoshSherman
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posted November 05, 2012 05:48 PM   Click Here to See the Profile for JoshSherman Click Here to Email JoshSherman Send a private message to JoshSherman Click to send JoshSherman an Instant MessageVisit JoshSherman's Homepage  Edit/Delete Message Reply With Quote View JoshSherman's Trade Auction or SaleView JoshSherman's Trade Auction or Sale
quote:
Originally posted by LemonMeringue:
Filling out a reference request is what confirms the trade.

I like this a lot.

I made a couple trades on a baseball card forum, and their system was like this. It made you fill out the details of the trade, have both parties accept it, and then you both confirmed that you received. I thought it was very helpful.

On a side note, if we could review trades that have been made by our potential trade partners, there's a possibility it could force deals to be more fair overall, because no one wants to be known as a ripoff artist. Might make some people quit making such ridiculous trade offers, as well. I can hope, right?

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MasterWolf
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posted November 05, 2012 05:50 PM   Click Here to See the Profile for MasterWolf Click Here to Email MasterWolf Send a private message to MasterWolf Click to send MasterWolf an Instant MessageVisit MasterWolf's Homepage  Edit/Delete Message Reply With Quote View MasterWolf's Have/Want ListView MasterWolf's Have/Want List
You could also not let people post on MOTL if they have outstanding ref requests. Then they'd get filled immediately.
 
BoltBait
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posted November 05, 2012 06:59 PM   Click Here to See the Profile for BoltBait Click Here to Email BoltBait Send a private message to BoltBait Click to send BoltBait an Instant MessageVisit BoltBait's Homepage  Edit/Delete Message Reply With Quote 
quote:
Originally posted by MasterWolf:
You could also not let people post on MOTL if they have outstanding ref requests. Then they'd get filled immediately.

That might be a little extreme.

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mulder
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posted November 05, 2012 07:06 PM   Click Here to See the Profile for mulder Click Here to Email mulder Send a private message to mulder Click to send mulder an Instant Message Edit/Delete Message Reply With Quote 
I actually think the ref system is fine the way it is and no matter what you might change it 'll never be perfect anyways.
 
MasterWolf
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posted November 05, 2012 09:31 PM   Click Here to See the Profile for MasterWolf Click Here to Email MasterWolf Send a private message to MasterWolf Click to send MasterWolf an Instant MessageVisit MasterWolf's Homepage  Edit/Delete Message Reply With Quote View MasterWolf's Have/Want ListView MasterWolf's Have/Want List
quote:
Originally posted by BoltBait:
That might be a little extreme.


Why? It'll take little to no time and it'll just be like the security questions you sometimes have to answer when logging into your bank or facebook.

 

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