Author
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Topic: Unprofessional Online Magic store, stay away
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alterealitygames New Member
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posted October 07, 2009 10:37 AM
quote: Originally posted by 98ViperGTS: Unfortunately, this is not between me and you. Why would I let others from this site and others, experience the same type of "service" that I received from you? Most of us on here are a tight knit group, and share in our good and bad experiences. I have every right to let them know. Not acceptable.
Obviously it was and not anymore. I just wanted to state my side wrong or right, I'm kinda stand up guy. Even when I might be wrong. Jim
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shade2k1 Member
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posted October 07, 2009 10:39 AM
quote: Obviously since you're so upset you're a complete moron to think they were in stock and this wasn't a mistake, come on at least the other @#$%ing losers who looked at that either email me or were not loser enough to order like you.Then to top it off you got ****ed and begged for your cards, dude seriously we have laughed at your loser ass now for 3 days, the internet is a big place I'm sure since you're so mad you must be so right so you should find them somewhere else for $3 LOL.
Fixed for irony. __________________ "If you say you can have more fun than me, you're lying. If you say you have better friends than me, you're lying. If you think I want to be your friend, you're...right."R.I.P. Aaron Lamere 6-11-88 to 12-15-08
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CephalidBreakfast Member
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posted October 07, 2009 10:52 AM
quote: Originally posted by shade2k1: Fixed for irony.
Well played.
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coolio Member
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posted October 07, 2009 11:57 AM
lets add another to the mix..ABU
quote:
Greetings we have received your check for order #XXXXXX, the check will take 3 weeks to clear the bank, and it may take additional time before your order can be shipped depending on how long it takes for our second shipment of Zendikar to arrive. I ask you to please be patient and we will Ship your order as soon as possible.
3 weeks for a check to clear? (only sent on request they couldnt clear a 2.5k cc charge, wtf) and having to relegate my PRE ORDER to 2nd shipment? ridiculous. SCG guaranteed their pre orders.. was told on the phone, with check in hand to be deposited, they cant hold the 24 boxes in good faith for 5 days for the check to clear. pathetic.. another one for the bbb. my recommendation is never order from abu. and alterealitygames just got put on my craplist. © __________________ Since it is obviously inconceivable that all religions can be right, the most reasonable conclusion is that they are all wrong. -Christopher HitchensReligion is regarded by the common people as true, by the wise as false, and by the rulers as useful. -Seneca the Younger
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98ViperGTS Member
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posted October 07, 2009 12:12 PM
Anybody from here also have a MTG Salvation account, that can link this info to the guys over there?
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Bruised Member
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posted October 07, 2009 12:15 PM
quote: Originally posted by 98ViperGTS: Anybody from here also have a MTG Salvation account, that can link this info to the guys over there?
Dr. Egon Spengler: Don't cross the streams.
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Animosity Member
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posted October 07, 2009 12:26 PM
I ordered grindstones from a place for 3 each took me a month to get them but I got them . Not all online stores are like this one. He would rather alienate customers (I know I like several other won't be buying from there)then lose out on a few bucks to make one happy . This post could have gone a whole different direction if he would have honored your order.Could have been something like hey this online retailer had a mispriced item and honored the order I placed. Its a very stand up shop to deal with. I think what he did was a good thing in a sense where it actually saves other from having to potentially deal with him. Even though you didn't get your deal Viper thanks for enlightening us.
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SuperTodd987 Member
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posted October 07, 2009 12:51 PM
Brad,BBB that crap. I am glad you posted this. For a "stand up guy" and a business owner, Jim seems like a D-Bag. If he was out of the cards, he should of let you know, and when he was restocked, hooked you up. I let my people know I had Zen boxes at $85-90ish and I backed it up. I could of said," Im out... sorry!", but I am a believer in follow through and customer service. I'm not trying to plug a store, but if I really need singles and can't find them on here, I use coolstuffinc. I have played there, sold to them, and met the owners. Brad, I am active on a couple other forums and will link this on them . Bad business deserved to get flamed. Coolio.... I am vindictive enough to add ABU on my **** list.
Nder.... Perhaps we can start a Bad Store alert! I would of course notify the store of the posting and give them the chance to make it right.... if not, the community should know! Shame on you Jim.... Shame on you!
[Edited 1 times, lastly by SuperTodd987 on October 07, 2009]
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stacker Member
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posted October 07, 2009 01:06 PM
i have been to the store on vacation...i cannot vouch for any store whose mentality is "dont touch anything". seriously, why even have a brick and mortar store when your attitude is just order it online and pick it up here.
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Malice327 Member
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posted October 07, 2009 01:10 PM
I am pretty new here, but I totally agree with creating a bad store alert. At the same time it might be a good idea to create a good store alert as well, so that customers have the chance to post both bad and good experiences, allowing others to make their own educated choices on who to purchase from. I work at a small local hobby store, and as such, our singles prices are generally about 15-20% more than SCG (exchange etc). There is another hobby store about 10 minutes away that caters pretty much to tweens learning the game that has offensive prices. They have Archmage Ascensions at $12.00 each.... Being able to go into a forum if you're going to travel somewhere, and try and find some good shops to buy from would be cool. (or online stores for that matter)
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marriedwithchildren Member
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posted October 07, 2009 01:14 PM
I used to buy from ABU ALL the time. I would actually chat with Gabe for an hour or so at a time. He gave me good value on my cards, and let me know when something I wanted came in before it hit their stock (NM Beta Mana Vault). Then some incident between him and the BOSS got him fired and Customer service dropped considerably. In what would've been my last transaction with them I asked him if he would match StarCity's prices on a few cards, which Gabe would've done, and he told me to buy from them if I didn't like his prices (the difference was only about $8-10).
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WeedIan Member
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posted October 07, 2009 01:16 PM
quote: Originally posted by marriedwithchildren: I used to buy from ABU ALL the time. I would actually chat with Gabe for an hour or so at a time. He gave me good value on my cards, and let me know when something I wanted came in before it hit their stock (NM Beta Mana Vault). Then some incident between him and the BOSS got him fired and Customer service dropped considerably. In what would've been my last transaction with them I asked him if he would match StarCity's prices on a few cards, which Gabe would've done, and he told me to buy from them if I didn't like his prices (the difference was only about $8-10).
Telling someone to go buy somewhere else is always a good way to lose business. __________________ Member Since 03/28/2001 9500+ posts 3rd in posts in Ontario 19th in posts on MOTL Top 5 in Refs in Ontario (by people who location posted)
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Eatatjoes Member
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posted October 07, 2009 01:30 PM
Stuff like this always happens when a low value card shoots up in price over night, and all the inventory is bought out in a night. Seen it before with glimpse of nature, grindstone, natural order, dark depths, now nocturnus. I called a store here in town, when progenitus got spoiled, to buy some natural orders for 3 bucks a piece. The owner personally told me he had them, in hand, in stock, then someone else who workded there jumped on the phone, and told me they were out of stock, and hung up the phone. When i went down to the store, they had natural orders for 25 a piece. I dont buy from them anymore, they have always been a shady store. I would have understood if they would have told me that they couldnt have let them go for that price, or even if they would have told me they were mispriced, but they didnt need to jerk me around, and lie to me.
[Edited 1 times, lastly by Eatatjoes on October 07, 2009]
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nderdog Moderator
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posted October 07, 2009 01:31 PM
I don't see any real possibility in a "Bad Store Alert" type of forum. The BTA works well because all parties are MOTL members and there are rules within MOTL that dictate procedures and policies. Having a forum intended to air grievances against stores is a very different animal. It's one thing for members to post bad experiences and let them be discussed. It's quite another to specifically designate an area for stores to be posted and criticized. To be fair to all involved, we would need a way to notify stores of threads that they have been named in, and a way to verify that the new account created in their name that so often accompanies this type of thing is actually someone allowed to act on behalf of the store and knowledgeable about the issue in question. Because the transactions don't have anything to do with MOTL, there are no rules that would govern what constitutes a "bad" store or "good" store, and it would be difficult in some cases to even validate that the problem reported even actually occurred. Even beyond all of that, since the stores aren't involved with MOTL, it would be very hard to justify MOTL even getting involved in such disputes as we have no jurisdiction or relationship with the businesses to warrant us being involved.__________________ There's no need to fear, UNDERDOG is here!All your Gruul Nodorogs are belong to me. Trade them to me, please! Report rules violations. Remember the Auctions Board!
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D'Shay Member
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posted October 07, 2009 01:31 PM
wow I am shocked he created an account and then posted here to defend himself, good job sir!however, you did not put up much of a case for yourself and i think you actually made it look worse by your comments IMO. It sometimes takes years to develop a good customer for a business but it can take all of about 2 minutes to have a customer leave for being mistreated.
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MasterWolf Member
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posted October 07, 2009 01:59 PM
I'm glad he came on here, and I could care less about this particular case because I happen to believe he was sold out due to years of positive business transactions with Jim.However, I'm sure most of you are greedy, just like the next magic player, just like me. We're gonna take the best deal, regardless of what we think of the store. I feel extra good getting a sweet deal from a jerk dealer because I can rub it in against him. So if Bad Moon jumps up to $30 tomorrow, please don't buy them from alterreality at $2 a pop so that I can get them all. 98ViperGTS: I feel for you dude. I think you got treated rough, and that email he sent was uncalled for. I'm sorry you couldn't turn a quick buck by ripping off the store and selling them on Ebay. Hopefully it'll work next time. But seeing as he didn't harm you really, and that you are no worse for wear, I can't feel all that sympathetic for you bud.
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junichi Member
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posted October 07, 2009 02:08 PM
quote: Originally posted by MasterWolf: I'm glad he came on here, and I could care less about this particular case because I happen to believe he was sold out due to years of positive business transactions with Jim.However, I'm sure most of you are greedy, just like the next magic player, just like me. We're gonna take the best deal, regardless of what we think of the store. I feel extra good getting a sweet deal from a jerk dealer because I can rub it in against him. So if Bad Moon jumps up to $30 tomorrow, please don't buy them from alterreality at $2 a pop so that I can get them all. 98ViperGTS: I feel for you dude. I think you got treated rough, and that email he sent was uncalled for. I'm sorry you couldn't turn a quick buck by ripping off the store and selling them on Ebay. Hopefully it'll work next time. But seeing as he didn't harm you really, and that you are no worse for wear, I can't feel all that sympathetic for you bud.
i hope you don't plan to be a stock broker or any financial investment consultant, because i just cant see how your clients will make any money. __________________ "It was big. Really, really big. No, bigger than that. Even biger. Keepgoing. More. No, more. Look, we're talking krakens and dreadnoughts for jewelry. It was big!"
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SuperTodd987 Member
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posted October 07, 2009 02:09 PM
quote: Originally posted by MasterWolf: I'm glad he came on here, and I could care less about this particular case because I happen to believe he was sold out due to years of positive business transactions with Jim.However, I'm sure most of you are greedy, just like the next magic player, just like me. We're gonna take the best deal, regardless of what we think of the store. I feel extra good getting a sweet deal from a jerk dealer because I can rub it in against him. So if Bad Moon jumps up to $30 tomorrow, please don't buy them from alterreality at $2 a pop so that I can get them all. 98ViperGTS: I feel for you dude. I think you got treated rough, and that email he sent was uncalled for. I'm sorry you couldn't turn a quick buck by ripping off the store and selling them on Ebay. Hopefully it'll work next time. But seeing as he didn't harm you really, and that you are no worse for wear, I can't feel all that sympathetic for you bud.
if he sold the cards at those prices, he should honor them. If he is out of stock, he should send him the cards when he gets restocked IMO.
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I3Iood Member
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posted October 07, 2009 02:11 PM
quote: Originally posted by MasterWolf: I'm sorry you couldn't turn a quick buck by ripping off the store and selling them on Ebay.
Please explain how he would be ripping off the store. This should be good...
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coolio Member
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posted October 07, 2009 02:23 PM
quote: Originally posted by MasterWolf: I'm glad he came on here, and I could care less about this particular case because I happen to believe he was sold out due to years of positive business transactions with Jim.However, I'm sure most of you are greedy, just like the next magic player, just like me. We're gonna take the best deal, regardless of what we think of the store. I feel extra good getting a sweet deal from a jerk dealer because I can rub it in against him. So if Bad Moon jumps up to $30 tomorrow, please don't buy them from alterreality at $2 a pop so that I can get them all. 98ViperGTS: I feel for you dude. I think you got treated rough, and that email he sent was uncalled for. I'm sorry you couldn't turn a quick buck by ripping off the store and selling them on Ebay. Hopefully it'll work next time. But seeing as he didn't harm you really, and that you are no worse for wear, I can't feel all that sympathetic for you bud.
nocturnus was peaking 6+ a wk before zendikar PR.. I'd know, cuz i was doing my buylist then, and commented to slinga about it.. really? if you are an online magic store, and are 3 wks behind on the news at the minimum, you dont deserve to be in business.. end of story. there are plenty of other online stores that actually know wtf is going on and price accordingly.. it's called research.. if you get lazy and dont do it, and get pounded, you deserve whats coming. © __________________ Since it is obviously inconceivable that all religions can be right, the most reasonable conclusion is that they are all wrong. -Christopher HitchensReligion is regarded by the common people as true, by the wise as false, and by the rulers as useful. -Seneca the Younger
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MasterWolf Member
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posted October 07, 2009 02:56 PM
I don't really care about this specific issue. It's not my store, and it's not me trying to buy them. I've dealt with the same issue with more vendors than I care to remember, including alterreality, including ebay businesses, and including the great and powerful Gunslinga. It's a fact of life that crap happens.coolio: The store hasn't lost anything. This has not affected them in the slightest. So whatever they may or may not deserve, they did not get yet. It's not like we're a judge and jury and are deciding someone's fate. Viper wanted a good deal. He didn't get it. He's mad at the store, everyone agrees with him. I3Iood: I don't feel like explaining anything. I'm done with this issue. Look up the definition of ripping off if you really care that much. quote: if he sold the cards at those prices, he should honor them. If he is out of stock, he should send him the cards when he gets restocked IMO.
Life doesn't work that way bud. I wish it did. Sadly dealers and shops are for the most part grubby greedy little people. They want to make money. Most stores will honor sales they make, but I have never heard of a company sending the same product at the original price if they run out and reorder and the price has changed. For the last time, if the store refused to sell for cheap, and then jacked their price up and tried to sell for a lot, then that would be super shady and I would agree that the store screwed ya. But since they ran out of that item and have no more in stock, I think we should just shrug and move on with our lives.
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Tranderas Member
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posted October 07, 2009 02:57 PM
quote: Originally posted by WeedIan: Telling someone to go buy somewhere else is always a good way to lose business.
True, but if you're doing that you're essentially saying "If you want to treat us like that we don't want your business." On point: It's all sorts of against the law to advertise a price and not honor it. As Jeff alluded to in his first post on this thread, you have a pretty strong case to nail Jim to the wall for this if you really want to pursue a matter of $11. I would at the very least send the e-mails to the BBB as a warning to any potential future customers. Thanks for posting here Viper, and thanks for showing us why you shouldn't be in business Jim.
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I3Iood Member
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posted October 07, 2009 03:03 PM
quote: Originally posted by MasterWolf: I3Iood: I don't feel like explaining anything. I'm done with this issue. Look up the definition of ripping off if you really care that much.
Guess it is hard to explain when you don't have a leg to stand on. Thanks for blindly sticking up for your buddy.
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98ViperGTS Member
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posted October 07, 2009 03:37 PM
quote: Originally posted by MasterWolf:
98ViperGTS: I feel for you dude. I think you got treated rough, and that email he sent was uncalled for. I'm sorry you couldn't turn a quick buck by ripping off the store and selling them on Ebay. Hopefully it'll work next time. But seeing as he didn't harm you really, and that you are no worse for wear, I can't feel all that sympathetic for you bud.
If I was really going to try and turn a profit from that, don't you think I would have ordered more than 3?, which I conveniently need to complete my playset and for my own personal use. Furthermore, I'm wondering how it's possible to rip a store off for cards they received for free for release events? is that even possible? @ MasterWolf:: How long have you been on Jim's payroll anyways?
[Edited 1 times, lastly by 98ViperGTS on October 07, 2009]
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MasterWolf Member
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posted October 07, 2009 03:45 PM
He's not my buddy. I just have honestly never had a problem buying from his site for 2 years and I feel like everyone ganged up on him and basically trashed his whole rep because he made a mistake or because of this one screw up. I would have said the same thing if you had come on here and trashed SCG or Coolstuff or Gunslinga. I never meant to sit here and have to defend the dude all day. I just wanted to mention that there might have been another side to the story and then I got attacked like it was me who was doing something wrong. Jesus. It's not even all that big of a freaking deal and yet everyone is ready to lynch someone. Look at my first post. I said I had dealt with him before and he seemed like a pretty nice guy. Then I got attacked as if I was stealing money or something. Yeash.
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