Author
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Topic: Unprofessional Online Magic store, stay away
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Heresy19 Member
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posted October 08, 2009 07:56 AM
Too bad he's not a Canadian store, he would have to give you one free of charge and sells the 2 other for 3$ each :PI love that law here, I get freebies once or twice a month at grocery stores
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Heresy19 Member
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posted October 08, 2009 08:01 AM
quote: Originally posted by JavTheGreat: What's "Queens Tax"?
http://lmgtfy.com/?q=queens+tax
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white_wolf Member
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posted October 08, 2009 08:22 AM
quote: Originally posted by JavTheGreat: What's "Queens Tax"?
Ya got me and I'm Canadian. We have the federal goverment tax (GST) and we also have the provincial government tax (PST). Maybe it is some hidden tax that I am oblivious to? __________________ "Poole" Art Sage Owl count: 227 with 74 Signed and 6 Proofs Also trading for:Extinctions and IA/CS STP's Non Magic: Civillization (SNES), Old Hot Wheels Cars, Stargate SG1/SGA Figurines
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lmdemasi Member
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posted October 08, 2009 08:53 AM
quote: Originally posted by Heresy19: Too bad he's not a Canadian store, he would have to give you one free of charge and sells the 2 other for 3$ each :PI love that law here, I get freebies once or twice a month at grocery stores
You are so wrong it's not even funny. The Scanning Code of Practice which gets you free food at the grocery store is a program with voluntary participation. It is not a law. Secondly, you get the first item free up to $10. So you would pay $10 instead of $20. Third, the remaining items are paid for at the "correct" price, which is according to the store and would thus be $20. __________________ I collect split cards. Current count: 269
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Heresy19 Member
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posted October 08, 2009 09:13 AM
Oh really? Didn't know that, I always get a free item with the wrong price (yes over 10$ it's a 10$ off I know that) and get the other items for the incorrect price. I guess they're as wrong as I am lol! :PI'll sleep less ignorant tonight....but I'll still get my freebies at Metro and IGA
[Edited 2 times, lastly by Heresy19 on October 08, 2009]
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Myy Member
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posted October 08, 2009 09:15 AM
quote: Originally posted by Heresy19:
I'll sleep less ignorant tonight...
That made me smile. __________________ "I intend to Live forever, so far so good""I wish my first word was 'quote', so when I die I could say 'un-quote'." - Stephen Wright
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Heresy19 Member
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posted October 08, 2009 09:30 AM
"Si vous voyez cette affiche lors d'une visite à votre supermarché, à votre pharmacie ou à votre quincaillerie, cela veut dire que le commerçant adhère à la Politique d'exactitude des prix et qu'en cas d'erreur de prix à la caisse, il est obligé d'indemniser les consommateurs."Translation: "If you see this banner (it's the banner for the policy) in the grocery store, drug store or hardware store, it means that the store follows that policy and that if there's a mistake, he's forced to compensate the customers." I guess that the Québec policy isn't the same as the rest of Canada since the store dosen't have a choice, he need to follow the rules of the policy. Yay! Even less ignorant before I go to bed tonight Edit: forgot to mention that the Policy is required for any store who dosen't want to put a price tag on every items.
[Edited 1 times, lastly by Heresy19 on October 08, 2009]
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98ViperGTS Member
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posted October 08, 2009 12:23 PM
Just came across this and couldn't believe my eyes...::: http://www.alterealitygames.com/info.html
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OGB Member
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posted October 08, 2009 12:34 PM
quote: Originally posted by 98ViperGTS: Just came across this and couldn't believe my eyes...::: http://www.alterealitygames.com/info.html
Care to elaborate?
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nderdog Moderator
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posted October 08, 2009 12:44 PM
quote: Originally posted by OGB: Care to elaborate?
I'm assuming he's referring to "accept our personal assurance that you will be pleased with our selection and our superior customer service" which, given this thread seems like shenanigans. __________________ There's no need to fear, UNDERDOG is here!All your Gruul Nodorogs are belong to me. Trade them to me, please! Report rules violations. Remember the Auctions Board!
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OGB Member
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posted October 08, 2009 12:52 PM
quote: Originally posted by nderdog: I'm assuming he's referring to "accept our personal assurance that you will be pleased with our selection and our superior customer service" which, given this thread seems like shenanigans.
Fine. No need to beat a dead horse though. The point's been made.
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98ViperGTS Member
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posted October 08, 2009 01:09 PM
quote: Originally posted by OGB: Fine. No need to beat a dead horse though. The point's been made.
I wasn't trying to "beat a dead horse", and I know that I've made my point. I just thought it ironic, as I hadn't seen it before, and thought I would share. I appologize.
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Keaner Member
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posted October 08, 2009 01:27 PM
I laughed when I read the link after reading everything that went down. So at least one person appreciated the post lol.
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SuperTodd987 Member
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posted October 08, 2009 02:48 PM
alterealitygames@aol.comLOL.... AOL.....
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TimeBeing Member
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posted October 08, 2009 05:10 PM
Good thread for the most part, and will have more effect then reporting it too the BBB which is a scam, and has no power at all. I mean seriously how many people have looked up someone on the BBB before making a purchase.
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Thanos Member
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posted October 08, 2009 05:47 PM
quote: Originally posted by TimeBeing: Good thread for the most part, and will have more effect then reporting it too the BBB which is a scam, and has no power at all. I mean seriously how many people have looked up someone on the BBB before making a purchase.
Not entirely true, the BBB for the most part does take complaints seriously and researches them most of the time, which is a hassle for the company in question.
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Goaswerfraiejen Member
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posted October 08, 2009 07:20 PM
quote: Originally posted by Heresy19: "Si vous voyez cette affiche lors d'une visite à votre supermarché, à votre pharmacie ou à votre quincaillerie, cela veut dire que le commerçant adhère à la Politique d'exactitude des prix et qu'en cas d'erreur de prix à la caisse, il est obligé d'indemniser les consommateurs."Translation: "If you see this banner (it's the banner for the policy) in the grocery store, drug store or hardware store, it means that the store follows that policy and that if there's a mistake, he's forced to compensate the customers." I guess that the Québec policy isn't the same as the rest of Canada since the store dosen't have a choice, he need to follow the rules of the policy. Yay! Even less ignorant before I go to bed tonight Edit: forgot to mention that the Policy is required for any store who dosen't want to put a price tag on every items.
Yeah, we have it a lot better in Québec. Québec also requires that if an item is advertised, it will be sold, no matter how many hoops one has to go through. If you have limited quantities, then that MUST be advertised, and you must specify how many copies you have. Or something to that effect. As far as I'm aware, however, it's still true throughout Canada that if a pricing mistake benefits the customer, that is the price that is applied to the item until the store puts up a disclaimer. You see this in grocery stores all the time: "We regret a mistake in our weekly flyer which advertised 10kg of Yukon Gold potatoes at $1.99; the correct price should have been $10.99." If you pick up your bag before that note goes up, however, then they're obliged to sell you the potatoes at that price. A few years ago, some friends of mine bought a $250 fouseball (sp?) table for $25 thanks to such a mistake. The fix-it note went up immediately after. __________________ "I have heard the mermaids singing, each to each. I do not think they will sing to me." -T.S. Eliot The only path to victory in the “war on terror” is the moral high ground. Sadly, it's buried beneath the rubble of your nation. RIP Ari
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Volcanon Member
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posted October 08, 2009 07:49 PM
quote: Originally posted by Goaswerfraiejen: Yeah, we have it a lot better in Québec. Québec also requires that if an item is advertised, it will be sold, no matter how many hoops one has to go through. If you have limited quantities, then that MUST be advertised, and you must specify how many copies you have. Or something to that effect. As far as I'm aware, however, it's still true throughout Canada that if a pricing mistake benefits the customer, that is the price that is applied to the item until the store puts up a disclaimer. You see this in grocery stores all the time: "We regret a mistake in our weekly flyer which advertised 10kg of Yukon Gold potatoes at $1.99; the correct price should have been $10.99." If you pick up your bag before that note goes up, however, then they're obliged to sell you the potatoes at that price. A few years ago, some friends of mine bought a $250 fouseball (sp?) table for $25 thanks to such a mistake. The fix-it note went up immediately after.
I've had stuff scan wrong at supermarkets before and they always took me at my word that the price I said I saw posted was indeed the price. I guess in some respects the internet is still the "wild west" of retailing. What the guy who runs that website doesnt realize is that this thread is going to show up on google searches and it's going to be read by people who are careful about where they want to buy things.
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bigbob585 Member
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posted October 08, 2009 08:31 PM
To be honest on this one as I do run both an ebay store and an online site now...His business communication was extremely unprofessional but he has the right now to sell you the cards. Laws in the united states only apply to items with price tags on them (you need to be in a store) I don't ever recall the vampires being even as low as $3 to start with so it was an obvious mistake and therefore you should understand his reason for canceling. On the other hand if you purchased an item such as braid of fire right after it skyrocketed but before he had a chance to change the price then he should honor the deal. Sometimes it is beneficial not to honor a deal on a mistake that big because it was a simple obvious error. He should have been much more professional about it and that level of customer service is unforgivable.
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Tha Gunslinga Moderator
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posted October 08, 2009 08:32 PM
quote: Originally posted by bigbob585: I don't ever recall the vampires being even as low as $3 to start with
They started at $2-3; I sold a few at $1-2 and they went pretty fast. __________________ MOTL's best salethe naked greased up deaf guy of this site
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98ViperGTS Member
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posted October 08, 2009 09:17 PM
First of all, these cards were free to the store to offer as promo's. Secondly, here is my order form, clearly stating that the vampires were at least $2.95 at some point in time. But this is not about him honoring my purchase anymore, this is about his complete disregard for customer service, and verbal abuse. The BBB has been notified, and they have a copy of the link to this thread.Name Code Qty Each Pptions----------------------------------------------------------------------Vampire Nocturnus DCI vampirenocturnusdci 3 2.95 Foil Promo (M10Pre-Release) Subtotal 8.85 Shipping 2.95 Tax 0.00 Total 11.80 EDIT:: had to remove the link to my order, as my personal information is on there. If anybody needs to see it, please let me know.
[Edited 2 times, lastly by 98ViperGTS on October 09, 2009]
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puregoblinboy47 Member
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posted October 08, 2009 11:47 PM
quote: Originally posted by Volcanon:
What the guy who runs that website doesnt realize is that this thread is going to show up on google searches and it's going to be read by people who are careful about where they want to buy things.
Reminds me of a Maddox article. http://www.thebestpageintheuniverse.net/c.cgi?u=orbitz_blows Given how big Maddox is, I wonder how much Orbitz lost in potential sales just based on this article alone.
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trying2playagain Member
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posted October 09, 2009 10:15 AM
a friend of mine told me to check out this post. I saw supertodd responses and find that kinda of funny. As i was told that he gets jap. boxes of product that he sells,and I contacted him several weeks before zendikar came out. I he told him that i would like to purchase 2 or 3 boxs from him and he told me that he would have them for me and that the money was do a week before they came out. I tried contacting him several times so i could know extactly when payment was do as i was not sure if he was getting his product on the 2nd are not with wizards new distrubation policy. I never heard back from him i am 0 and 2 on jap box of mtg. Got my money refunded for jap m10 and from someone else on a different site, and the motl member who said they would have some for me didn't come through. I'll probley look and try some were else when the next set comes out and be let down on it as well. I miss the good old days during inv. block when you could find that product everwere
[Edited 1 times, lastly by trying2playagain on October 09, 2009]
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Our_Benefactors Member
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posted October 09, 2009 10:19 AM
quote: Originally posted by trying2playagain: a friend of mine told me to check out this post. I saw supertodd responses and find that kinda of funny as i was told that he gets jap. boxes of product that he sells and contacted him several weeks before zendikar came out and he told him that i would like to purchase 2 or 3 boxs from him and he told me that he would have them for me and that the money was do a week before they came out and i tried contacting him several times so i could know extactly when payment was do as i was not sure if he was getting his product on the 2nd are not with wizards new distrubation policy and i never heard back from him i am 0 and 2 on jap box of mtg got my money refunded for jap m10 and from someone else on a different site and the motl member who said they would have some for me didn't come through. I'll probley look and try some were else when the next set comes out and be let down on it as well. I miss the good old days during inv. block when you could find that product everwere
Try using periods, holy ****
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InfiniteLoop New Member
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posted October 09, 2009 11:51 AM
Holy unprofessionalism, Batman! It's time for an essay.- Such an escalated situation over a simple customer inquiry. This could have been handled so much better by the retailer. Had Jim calmly and apologetically explained the situation, or even had said that they were out of stock ( which they clearly weren't, but lying is always better than sending a vulgar, derogatory response to a customer ) all of this could have been avoided. "I don't know who you are, what is your order number? Are you the person who ordered the $20 Vampires for $3 each?" Such a supercilious remark at the end. It's very clear what Jims intentions were cancelling the order. He was not out of stock as later claimed, but was solely trying to turn a quick buck off of a couple cards that had skyrocketed in price over the course of this order. I'm sorry, Jim, but a "stand-up guy" would not try to pull this, especially in a business where you claim most of the purchases are repeat customers. For shame, strike number one. But as if sending that vulgar e-mail wasn't enough, you had to come onto this forum and try to weasel your way out of it all! Accusing 98ViperGTS of threatening to shut down your business and flooding your inbox. Again, clearly another lie on Jims part as 98ViperGTS posted proof, without rebuttal. For shame, strike number two. Oh, Jim, and then you played the guilt trip card. Claiming that your mother was in for surgery as a way to defer your own guilt in all of this. For shame using your mother this way. She has nothing to do with your business, nor the way you act toward your customers. Keep your personal matters just that, personal. I do wish your mother the best, and hope she doesn't know the way that you operate your business. What would she say if she had seen the e-mail you sent to 98ViperGTS? For shame, strike number three. I guess that's the game, three strikes and you're out. I hope the extra 41$ that you're going to earn off of those free promo cards was well worth losing several customers and all the bad publicity that went along with it. I hope the next time you'll act more professional and have better business sense in such a niche market. Word gets around fast. I'm not even sure how to approach MasterWolf. I find it hard to believe that he isn't related to Jim in some way, or being compensated by him. It baffles me that anybody would try to defend such a poor excuse of a businessman. But to accuse 98ViperGTS of trying to resell the cards that he ordered was just a step too far.
I hope you get flamed to no end for the filth you were trying to spew and defend, MasterWolf. Good show. --InfiniteLoop
__________________ while(1){ }
[Edited 2 times, lastly by InfiniteLoop on October 09, 2009]
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