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Author
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Topic: Troll and Toad Shipping - Is this a joke?
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JayC
Member
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posted December 27, 2012 03:01 PM
      
I'm looking to buy 10 cards right now at Troll and Toad. Not 11 card, 10 cards.The options are as follows: USPS Priority Mail: $9.31 USD
UPS GROUND: $11.85 USD
UPS 3-Day Select: $19.69 From there it goes into the $30 up to $120 USD range depending on the option. Does Troll and Toad not provide a relevant and realistic shipping option? As in, you know, put them in a case, throw them in a envelope and charge me $5-6 like a normal business does (i.e. SCG, CFG, MOTL/Eudo, etc.?) Help?
[Edited 1 times, lastly by JayC on December 27, 2012]
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Demilio
Member
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posted December 27, 2012 03:05 PM
I went to their site and added 10 copies of dreadbore to the cart, entered my zipcode (NY) and the shipping cost was .99
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Dimh
Member
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posted December 27, 2012 03:12 PM
They have $.99 shipping for singles on orders $10+ to the continenetal US.
[Edited 1 times, lastly by Dimh on December 27, 2012]
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walkerdog
Member
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posted December 27, 2012 03:48 PM
quote:
Originally posted by JayC:
I'm looking to buy 10 cards right now at Troll and Toad. Not 11 card, 10 cards.The options are as follows: USPS Priority Mail: $9.31 USD
UPS GROUND: $11.85 USD
UPS 3-Day Select: $19.69 From there it goes into the $30 up to $120 USD range depending on the option. Does Troll and Toad not provide a relevant and realistic shipping option? As in, you know, put them in a case, throw them in a envelope and charge me $5-6 like a normal business does (i.e. SCG, CFG, MOTL/Eudo, etc.?) Help?
Were you trying to buy 7.00 worth of cards or something?
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Thanos
Member
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posted December 27, 2012 04:31 PM
Their .99 shipping is horrible, cards come sleeveless in between thin cardboard in a flimsy envelope.Buy from CoolStuff inc, their .99 shipping is much better.
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JayC
Member
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posted December 27, 2012 04:32 PM
$20.18 in cards. What gives?
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Pail42
Member
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posted December 27, 2012 05:04 PM
quote:
Originally posted by Thanos:
Their .99 shipping is horrible, cards come sleeveless in between thin cardboard in a flimsy envelope.Buy from CoolStuff inc, their .99 shipping is much better.
Is ther .99 cent shipping relatively new or just for small orders? I remember seeing free shipping on over $100, but don't recall a $0.99 option (I'm in CA).
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Thanos
Member
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posted December 27, 2012 05:05 PM
quote:
Originally posted by Pail42:
Is ther .99 cent shipping relatively new or just for small orders? I remember seeing free shipping on over $100, but don't recall a $0.99 option (I'm in CA).
They've had it for awhile.
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gaeacradle
Member
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posted December 27, 2012 05:34 PM
That's odd. Every time I ordered from them, unless it was something ridiculously expensive, I was able to use the 99 cents option.
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MasterWolf
Member
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posted December 27, 2012 05:49 PM
There must be something wrong. Possibly you entered the zip code incorrectly, or you have something that's not a single card but a package?
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valorale
Member
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posted December 27, 2012 09:26 PM
Order from Shuffle & Cut. They will have the cards in your hand in 2 days.
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stinkinogre
Member
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posted December 28, 2012 04:25 AM
One of the cards your ordering probably has the weight in it wrong. Sometimes when they add a product a decimal point is in the wrong place. Check and see what the weight of the order is. Better yet as your placing the order call customer support and ask for Tonya. She is the only one in customer service that isn't in a coma from the neck up.
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JayC
Member
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posted January 01, 2013 12:09 PM
quote:
Originally posted by valorale:
Order from Shuffle & Cut. They will have the cards in your hand in 2 days.
But their prices are pretty high, thanks for the reference tho.
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LandDestroyer
Member
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posted July 15, 2015 11:37 AM
B/c i'm not above necroing a thread these days...I just bought from Troll and toad for the first time in a year. unfortunately i placed a 2nd order before receiving the first or i wouldn't have placed the 2nd. i bought foils and they just put them in an envelope without even penny sleeves and sent them on their way. now that i remember it i had problems with them last time i ordered
http://classic.magictraders.com/ubb/Forum12/HTML/017940.html i dont expect i'll order from them again for a while
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Tim05
Member
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posted July 15, 2015 11:53 AM
I never order from them. If I'm going to order bulk together from a large website and not Ebay, it's always SCG. Never had a single issue with them in probably 30+ orders.Fast and reliable and always packed correctly.
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Pail42
Member
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posted July 15, 2015 02:34 PM
I had an experience with them recently where one of the cards was not at all mint and they refunded me. It was only a Reshape and I purchased through TCG.
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DJSmurfy
Member
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posted July 15, 2015 02:39 PM
Troll and Toad blows goats. I ordered some stuff through them through eBay, and it was all just slapped into an envelope in between cereal box quality cardboard.
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A1phaMale
Member
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posted July 15, 2015 02:40 PM
Maybe that is the reason why they are losing market share. It wasn't long ago they had a big store servicing the ATL area. I don't think they survived after the recession and retreated back to TN.
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dwiz
Member
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posted July 15, 2015 04:27 PM
 
quote:
Originally posted by DJSmurfy:
Troll and Toad blows goats. I ordered some stuff through them through eBay, and it was all just slapped into an envelope in between cereal box quality cardboard.
Their whole envelope/cardboard thing is a joke. They should be paying 3 cents or less per toploader (I pay 4 cents). Suck it up and buy toploaders to ship cards in. They are losing way more business with their crappy envelopes than they are saving by being cheap.
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DJSmurfy
Member
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posted July 15, 2015 11:24 PM
quote:
Originally posted by A1phaMale:
Maybe that is the reason why they are losing market share. It wasn't long ago they had a big store servicing the ATL area. I don't think they survived after the recession and retreated back to TN.
Huh, I didn't know they had a store here. Where was it? Not that I would have ever gone, I'm in the vast wasteland known as "Anywhere south of Atlanta".
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stinkinogre
Member
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posted July 16, 2015 05:22 AM
I've ran into this problem before with them. Turned out someone had switched the weight of a boardgame with a card when keying new entries. It was on MM15 preorders. I called CS and talked to Tonya Steele. Took 60 seconds to fix it. quote:
Originally posted by DJSmurfy:
Huh, I didn't know they had a store here. Where was it?Not that I would have ever gone, I'm in the vast wasteland known as "Anywhere south of Atlanta".
They didn't The only store fronts they have had were in Barbourville KY, Corbin and London. Also they have always been based in KY. Not TN. A few of their ex buyers moved back to Atlanta but they weren't affiliated with TNT anymore.
[Edited 1 times, lastly by stinkinogre on July 16, 2015]
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hilikuS
Member
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posted July 16, 2015 07:40 AM
I sort of don't expect mint stuff from them and it works out fine. Their grading is pretty lax, which annoys people. I think this is why they have suffered in recent years.Basically, if you want to pay their price for something and get mint cards, you call Star City. If you know you're not getting mint cards, you can get the same LP cards marked as NM on TCG Player for less.
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mm1983
Member
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posted July 16, 2015 08:33 AM
quote:
Originally posted by dwiz:
Their whole envelope/cardboard thing is a joke. They should be paying 3 cents or less per toploader (I pay 4 cents). Suck it up and buy toploaders to ship cards in. They are losing way more business with their crappy envelopes than they are saving by being cheap.
When I was selling common and uncommon playsets on ebay I had all of my costs broken down per envelope shipment. If it was a $2 playset of something I knew that the playset cost of the cards was .20 or .05 per card then my toploader cost was .04, envelope cost was .03, address label was .02 Ebay listing fee was free but only with paying for the $50 a month store subscription so with 500 different playsets made the listing fee .10 per listing. My shipping cost was .70 per envelope because the toploader was too "rigid" to be shipped as .49 mail. If i remember everything right the cost breakdown was about like this for $2 playset .70 for surcharge shipping due to rigid toploader having to go through sorting machines.
.20 for common/uncommon playset cost
.10 ebay listing fee using $50 store subscription on 500+ items
.04 Toploader
.03 Envelope
.02 Address label
.01 printer paper
.02 for use of printer ink per transaction
ebay/paypal final value fees at that time 6% then another 2.9% + .30 on paypal per transaction = about .48 So on a single $2 playset I would profit .40 but where more money was made was when people bought 3 or more playsets of cards which then got shipped in a bubble mailer which my bubble mailer cost was just under .10 per bubble mailer or .20 per bubble mailer on even larger deals since I keep 2 different sizes of bubble mailers around. Largest ebay deal done was for around $300 shipped internationally in a priority box of numerous playsets of common and uncommons. $1.70 was the bare minimum that I could sell anything for but it would sometimes go as high as a $100 playset item which at the time was Shardless Agent or Baleful Strix being the highest priced item I was selling.
[Edited 1 times, lastly by mm1983 on July 16, 2015]
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LandDestroyer
Member
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posted July 16, 2015 11:10 PM
got my 2nd package from them today. i ordered over 200 cards so they couldn't just put it in a white envelope but the 'near mint' foil i ordered had a scratch and is fairly badly curved. sigh
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hilikuS
Member
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posted July 17, 2015 07:07 AM
What happens if you email them and say their stuff wasn't NM?
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