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Author Topic:   Sending Rules and Liability
PortlisX
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posted March 11, 2012 12:03 PM   Click Here to See the Profile for PortlisX Click Here to Email PortlisX Send a private message to PortlisX Click to send PortlisX an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by coasterdude84:
I believe the destination address is the line in the sand. There needs to be some reasonable level of responsibility on the part of the recipient, and I would think their mailbox isn't an unreasonable place to draw that line. If I give you a bad or unsafe address, that's my problem, not yours. Likewise, if I live in an area where mail gets stolen frequently, it would be a good idea for me to request insurance. And if it's in the rules (assuming I've read the rules), I should now know to ask, even if I otherwise wouldn't have. And if I haven't read the rules, then, yes, I'm SOL.

And obviously, if I've requested insurance and paid for it, and the sender doesn't ship insured, then I've got a BTA worthy offense.

I don't see why, nor do I like, that we're putting so much burden on the sender. As others have mentioned, if Amazon leaves something at my doorstep and it gets stolen, it's tough cookies for me. Draw the line at the mailbox, and let's be done.


Exactly, this is what I've been saying all along. I can't understand how any rational person doesn't see it like this.

Yes there's responsibility on the sender's part to make sure the package arrives safely, but does the receiver not have ANY responsibility in making sure their mail is delivered in a safe manner? As has already been said now multiple times, the recipient of mail has options in order to make sure their mail is delivered safely if they are concerned about it.

 
PortlisX
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posted March 11, 2012 12:24 PM   Click Here to See the Profile for PortlisX Click Here to Email PortlisX Send a private message to PortlisX Click to send PortlisX an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by flophaus:
This is what I'll be adding to my rules when trading/selling from now on until this gets figured out.

"Due to the recent rulings, Insurance can be offered on any deal, as long as you are willing to pay for it. If insurance is not purchased, you must agree that I am not liable for a package once proof of delivery has been established."
(-from a well-known members' sale list)

As I've been saying nearly the whole time... this is all you have to do! This is not the end of the world people!

Can't take an extra bit of time to protect yourself? That's fine, but don't whine about it.


Do you not see how completely ridiculous this is though? Every member is now going to have this silly prerequisite on all of their lists. Come back in a month and tell me it's "just this easy" after trying to get all of your trade partners and buyers to explicitly state this in writing on all of your deals too. Trust me, it's like pulling teeth.

I've been requiring all international buyers to agree in writing that I'm not responsible for lost mail for over a year now because I won't have proof of delivery. Sometimes they are good about it and agree without too much prodding. The vast majority of the time though, they will continue to negotiate or discuss the trade or even pay me without agreeing to it. My request gets basically ignored. I regularly need to keep asking three, four, sometimes even five times before they finally respond. Some of them stop responding completely. It's an exercise in frustration to be sure. Again, it sounds easy enough, but if you do ANY sort of volume trading/selling you're going to be frustrated with it, trust me.

Beyond that, it's STILL not as easy as just adding insurance like everyone is claiming. Roommate signs for your package and then it gets stolen, lost or eaten by your dog? That's still the senders responsibility according to how I now interpret the rules. The package will show delivered and signed for though, so there's a 0% chance you're going to get the post office to pay out. Heck, even if you were the intended recipient of the mail, you could sign your roommates name when receiving the package and then claim that one of the above happened. The postal carriers don't check your signature against anything. For that matter, I could sign for my packages as "Albert Einstein" and the postal carrier wouldn't even look or care. They still aren't going to pay out an insurance claim as long as it shows that they delivered the package. As the rules are written now, the only thing that completely absolves the sender of liability is the recipient's honest word that they received the package, and it's thoroughly ridiculous.

 
flophaus
Member
posted March 11, 2012 01:14 PM   Click Here to See the Profile for flophaus Click Here to Email flophaus Send a private message to flophaus Click to send flophaus an Instant Message Edit/Delete Message Reply With Quote 
@ Port...

Did you see the part where I said "until this gets figured out"?

I understand what you're saying, though.

I was under the impression that Leshrac was taking the weekend to figure this out. Which means I should only be waiting another day or two?

 
Vegas10
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posted March 11, 2012 03:52 PM   Click Here to See the Profile for Vegas10 Click Here to Email Vegas10 Send a private message to Vegas10 Click to send Vegas10 an Instant Message Edit/Delete Message Reply With Quote View Vegas10's Have/Want ListView Vegas10's Have/Want List
quote:
Originally posted by ryan2754:
[QUOTE]Originally posted by PortlisX:
I don't know what else to say. You've got 99% of the community here telling you that this ruling (and rule in general) is a complete joke, and you are the only one defending it (maybe 1 straggler is with you). Is there not a point at which the authority (you) realizes that the people who use and care about this website don't like this, and perhaps you should listen to them and make necessary changes? Your stubborn defense of this without compromise tells me that you care more about arguing your point than making the rules fit the needs of those that use and love this website, and that saddens me.


This. It just seems like the Mods made a decision, albeit the community thinks they made the decision poorly, and they are sticking to their guns to save face instead of listening to the community at large.
[/QUOTE]

I beleive Inca who is the site administrator made this decision not the Mods, I think even some of them disagree with it but ultimatly, Leshrac and Inca set policy the mods enforce it but if they feel they need help in a matter they go to one of them to step in which is probably why inca spent a day and a half answering posts in this thread since he made this decision.

 
ronandaggy
Member
posted March 11, 2012 06:35 PM   Click Here to See the Profile for ronandaggy Send a private message to ronandaggy Click to send ronandaggy an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by stu55:
I think at this point, some one needs to clearly state what the rule for responsibility and what Postal services do in terms of protecting sender and receiver.

Also, if we continue with these insults towards Inca or any of the mods I am probably going to lose it on some one....there is no need for that one bit.


Amen, honestly
I expected alot better from some of the people posting here (trand)

__________________
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Tranderas
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posted March 11, 2012 07:40 PM   Click Here to See the Profile for Tranderas Click Here to Email Tranderas Click to send Tranderas an Instant Message Edit/Delete Message Reply With Quote View Tranderas's Trade Auction or SaleView Tranderas's Trade Auction or Sale
Not sure why you're calling me out, I have been nothing but respectful in every post in this thread (and only lowered myself to tell off someone who is being a menace over this fiasco).
 
ryan2754
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posted March 11, 2012 09:05 PM   Click Here to See the Profile for ryan2754 Click Here to Email ryan2754 Send a private message to ryan2754 Click to send ryan2754 an Instant Message Edit/Delete Message Reply With Quote View ryan2754's Have/Want ListView ryan2754's Have/Want List
quote:
Originally posted by Vegas10:
I beleive Inca who is the site administrator made this decision not the Mods, I think even some of them disagree with it but ultimatly, Leshrac and Inca set policy the mods enforce it but if they feel they need help in a matter they go to one of them to step in which is probably why inca spent a day and a half answering posts in this thread since he made this decision.

Well Ben made a decision in the case, and the Admins seems to be sticking by it. Either way, I do believe Inca has been more than helpful this past week, I do.

I think flophaus makes a good, albeit time consuming, point, just do what he said (bottom of page 6).

Personally, I seem to constantly flipflop on the issue. Someone makes a good point, then someone makes a good counterpoint.

In essense, the issues at hand:

1. D/C no longer completely protects the sender. Thei biggest issue seems to be the fact that other online communities consider DC confirmation.
2. Rippers are going to rip regardless of this ruling, and could previously use the "empty package BS," but this ruling makes it slightly easier.
3. Do I think this ruling may have been different if Hoosk was the one sending (because of refs etc.)? Maybe.
4. Will the number of $25-100 dollar trades go down? Probably, but those are almost 95% of my deals. So what's the simplest way for me to continue trading? Continue to do my trades, and have both parties agree on DC being reasonable proof. If the deal is under $20, I usually send in PWE (non-machinable). It gets there every time. If $20-$100, i've been using DC. DC is no longer good enough, but if both parties agree, OK. Yeah it adds in a step in the deal-making process, but it's worth it. If it's over $100, insurance it is.
Enough said.

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baldr7
Member
posted March 11, 2012 09:23 PM   Click Here to See the Profile for baldr7 Click Here to Email baldr7 Send a private message to baldr7 Click to send baldr7 an Instant Message Edit/Delete Message Reply With Quote 
so i believe that this new stipulation is somewhat flawed, but it's not worth getting into. I understand that the site is a commercial venture, but why not just take a vote among MOTL members? set up a poll let users decide?
 
paragondave
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posted March 11, 2012 10:20 PM   Click Here to See the Profile for paragondave Click Here to Email paragondave Send a private message to paragondave Click to send paragondave an Instant Message Edit/Delete Message Reply With Quote View paragondave's Have/Want ListView paragondave's Have/Want List
If seeing my posts causes you grief, I apologize but you'll have to endure one more (unless it gets deleted), then I'll say no more on this subject.

The ruling on this incident is bad for the site. I do understand the reasons the ruling was made. But this issue has been decided the other way countless times with only DC being used. It's unfortunate that one young trader has to be the one who get's burned, for this much attention to finally be paid to this issue. The cost of the education should have been shouldered only by one responsible person. Everyone who understands what responsibility is knows how this should have gone.

I always back up what I say and what I believe in. From the beginning, talking to Jaz and Ryusei24, I offered to offset the costs paid by Ryusei24 by sending 2 of my own Volcanic Islands to him. I gain nothing from this but I do share in the cost of the education for everyone.

I make no apologies for anything I've said. I appreciate what the mods do (a tough job that I certainly don't want), for no compensation other than what grateful members send their way. I appreciate what the site has done for me and the friends I've made thru it. And I appreciate what the administrators have to go thru trying to make decisions that will benefit all the members of this site. I understand that only the sender can purchase insurance. I get that.

But in THIS case, they got it wrong. The reputation of this site and it's members has been tarnished by it. This ruling will make it harder for good traders to trade on this site. Everyone's honesty and integrity, not just Hooskdaddy's will now be questioned more often and it will increase the cost of trading. The discussion generated by this ruling makes that clear.

Inca911, you have my undying respect for the way you conduct yourself. You must have gotten my ration of tact when it was issued. I hope I get a chance to talk directly to you in the future about some non-stressful topic.

I will not comment again on this issue since so many other members on this site have. I am humbled by how many other members that I have disagreed with in the past share my opinion on this. I will always hope that good people will do the right thing even when it stings a bit.

If you wish to comment directly to me regarding this post, please use PM, my ignore list is empty. Good luck to all the fine members and moderators of this site. Dave

 
MAB_Rapper
Member
posted March 12, 2012 04:22 AM   Click Here to See the Profile for MAB_Rapper Click Here to Email MAB_Rapper Send a private message to MAB_Rapper Click to send MAB_Rapper an Instant Message Edit/Delete Message Reply With Quote View MAB_Rapper's Trade Auction or SaleView MAB_Rapper's Trade Auction or Sale
quote:
Originally posted by flophaus:
This is what I'll be adding to my rules when trading/selling from now on until this gets figured out.

"Due to the recent rulings, Insurance can be offered on any deal, as long as you are willing to pay for it. If insurance is not purchased, you must agree that I am not liable for a package once proof of delivery has been established."
(-from a well-known members' sale list)

As I've been saying nearly the whole time... this is all you have to do! This is not the end of the world people!

Can't take an extra bit of time to protect yourself? That's fine, but don't whine about it.


I'll admit, while I am flattered that I came up with something that people want to use, even I know that what I wrote is a temporary solution. It's also one that I'm not the happiest that I even have to use.

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hilikuS
Member
posted March 12, 2012 06:13 AM   Click Here to See the Profile for hilikuS Click Here to Email hilikuS Send a private message to hilikuS Click to send hilikuS an Instant Message Edit/Delete Message Reply With Quote View hilikuS's Trade Auction or SaleView hilikuS's Trade Auction or Sale
quote:
Originally posted by baldr7:
so i believe that this new stipulation is somewhat flawed, but it's not worth getting into. I understand that the site is a commercial venture, but why not just take a vote among MOTL members? set up a poll let users decide?

Because that will never allow the new policy to pass. That's the same as conceding the point.

 
gcowhsu
Member
posted March 12, 2012 09:48 AM   Click Here to See the Profile for gcowhsu Click Here to Email gcowhsu Click to send gcowhsu an Instant Message Edit/Delete Message Reply With Quote View gcowhsu's Trade Auction or SaleView gcowhsu's Trade Auction or Sale
The weekend is over did Leshrac get a chance to look post a response?
 
flophaus
Member
posted March 12, 2012 10:15 AM   Click Here to See the Profile for flophaus Click Here to Email flophaus Send a private message to flophaus Click to send flophaus an Instant Message Edit/Delete Message Reply With Quote 
I haven't seen anything yet... I really hope that we hear something definitive soon though.
 
Jazaray
Moderator
posted March 12, 2012 01:41 PM   Click Here to See the Profile for Jazaray Click Here to Email Jazaray Send a private message to Jazaray Click to send Jazaray an Instant MessageVisit Jazaray's Homepage  Edit/Delete Message Reply With Quote 
Now that Leshrac is up-to-date on stuff, he, inca and us Mods are discussing a change in policy and whether or not there should be one.

Thanks,
Jazaray

__________________
A Plastered Dragon Original Limerick:
There was a nice lassie named Jaz
Many wished to have what she has,
A delicate face,
A soft warm embrace,
And a whole lot of bedroom pizzazz.

WeedIan: Jazaray is like MOTL's Mom.

Jaz is now selling Tupperware! Help her out! ;)

MasterWolf
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posted March 12, 2012 03:59 PM   Click Here to See the Profile for MasterWolf Click Here to Email MasterWolf Send a private message to MasterWolf Click to send MasterWolf an Instant MessageVisit MasterWolf's Homepage  Edit/Delete Message Reply With Quote View MasterWolf's Have/Want ListView MasterWolf's Have/Want List
Insurance is not protection for Magic trades, as I stated in my last post. I have gotten no response to that concern.
 
Bagbokk
Member
posted March 12, 2012 04:32 PM   Click Here to See the Profile for Bagbokk Click Here to Email Bagbokk Send a private message to Bagbokk Click to send Bagbokk an Instant MessageVisit Bagbokk's Homepage  Edit/Delete Message Reply With Quote 
quote:
As I've been saying nearly the whole time... this is all you have to do! This is not the end of the world people! . . . Can't take an extra bit of time to protect yourself? That's fine, but don't whine about it.

It's not the end of the world, but it does make selling more difficult, especially when I have multiple deals going on. I certainly can take this extra bit of time to require the waiver; what I'm "whining" about is having to take the extra time to negotiate legal terms instead of what I used to be able to do with U.S. buyers, which is simply negotiate the terms of the sale/trade.

quote:
Now that Leshrac is up-to-date on stuff, he, inca and us Mods are discussing a change in policy and whether or not there should be one.

Thanks for the update.

 
revenger
Member
posted March 12, 2012 04:38 PM   Click Here to See the Profile for revenger Click Here to Email revenger Click to send revenger an Instant MessageVisit revenger's Homepage  Edit/Delete Message Reply With Quote View revenger's Have/Want ListView revenger's Have/Want List
quote:
Originally posted by MeddlingMage:
If I trade here any more, my 250+ refs are NEVER sending 1st again.

~MM


403 refs here.. Never sending first again either.

quote:
Originally posted by Tranderas:

4) Discuss with Leshrac the idea of selling/transferring control of the site to someone who cares about it and will pay attention, but I know that's too much to ask.

It is to much to ask as I personally don't see that ever happening unless it's an offer you can't refuse. Plus who has 12k to spend on a site? 10k? Certainly not I.

quote:
Originally posted by inca911:
Since you have a good track record of successful trading, it's surprising that you would be asked to send first very often.

I feel I do as well. But, albeit rarely, borderline unique, I am asked to send first. I lol'd. Tell em I'll pass on that offer now and move along. But what if I am buying? They have, say, 39 refs, I still have to send first? Ugh.

quote:
Originally posted by Jazaray:
Actually, while you may have to do this, my post office doesn't require anything written on the D/C slip. They don't even look at what I write there, just scan it and put it on the package.

Thanks,
Jazaray



My local po puts in the zip code and that's all. IIRC.


quote:
Originally posted by Jazaray:
Now that Leshrac is up-to-date on stuff, he, inca and us Mods are discussing a change in policy and whether or not there should be one.

Thanks,
Jazaray


How soon before you or anyone else think there is or isn't a policy change and/or announcement about it?

~Revenger

__________________
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Always trading for my fave artist cards I still need for my art collection. Trade em to me!

 
Jazaray
Moderator
posted March 12, 2012 05:12 PM   Click Here to See the Profile for Jazaray Click Here to Email Jazaray Send a private message to Jazaray Click to send Jazaray an Instant MessageVisit Jazaray's Homepage  Edit/Delete Message Reply With Quote 
I wouldn't think we'll have to wait too, too long. But, please give us time to hash this out. IF it happens, it's a major change to the site, and we need time to discuss and make sure this is a change that would benefit MOTL.

Thanks,
Jazaray

__________________
A Plastered Dragon Original Limerick:
There was a nice lassie named Jaz
Many wished to have what she has,
A delicate face,
A soft warm embrace,
And a whole lot of bedroom pizzazz.

WeedIan: Jazaray is like MOTL's Mom.

Jaz is now selling Tupperware! Help her out! ;)

gcowhsu
Member
posted March 13, 2012 07:10 AM   Click Here to See the Profile for gcowhsu Click Here to Email gcowhsu Click to send gcowhsu an Instant Message Edit/Delete Message Reply With Quote View gcowhsu's Trade Auction or SaleView gcowhsu's Trade Auction or Sale
It doesn't matter if you send first. The question is what is considered protection for the sender. They can send first it's fine, but where it the guarantee that the other person doesn't try to scam you when they receive.
 
dfitzg88
Member
posted March 13, 2012 11:21 AM   Click Here to See the Profile for dfitzg88 Click Here to Email dfitzg88 Send a private message to dfitzg88 Click to send dfitzg88 an Instant Message Edit/Delete Message Reply With Quote View dfitzg88's Trade Auction or SaleView dfitzg88's Trade Auction or Sale
If I were running this site, I would not change this policy. It's clear that there's no other way to protect the person receiving cards than to absolve them of liability until the cards touch their fingers.

Without adequate disclaimers on EVERYONE's H/W list about their neighborhood, crime rates, and in what type of recepticle their mail is left, however, it is impractical for me to continue trading here. I cannot pay for insurance on every package I send, and will feel silly shipping out ~$15 worth of cards with no protection. Delivery confirmation was fine, but if it is not a reasonable standard of protection, I just can't justify trading here.

I've been trading here without adequate knowledge of the sending rules, and I suppose I've been lucky for 40+ trades, having never found myself in a situation where delivery confirmation was abused by a scammer. With this newly discovered knowledge, however, I will be unable to continue trading online. I hope the mods decide to leave the rules the way they are, though, because it WILL open the door to scamming moreso than the current rules do.

 
fluffycow
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posted March 13, 2012 02:32 PM   Click Here to See the Profile for fluffycow Click Here to Email fluffycow Send a private message to fluffycow Click to send fluffycow an Instant Message Edit/Delete Message Reply With Quote View fluffycow's Have/Want ListView fluffycow's Have/Want List
Out of curiosity, what's the ruling on hacked accounts? Say I trade with Leshrac for something like 1k and then he tells me that his computer went to hell for a week and his motl and email accounts were hacked, what happens?
 
Jazaray
Moderator
posted March 13, 2012 03:51 PM   Click Here to See the Profile for Jazaray Click Here to Email Jazaray Send a private message to Jazaray Click to send Jazaray an Instant MessageVisit Jazaray's Homepage  Edit/Delete Message Reply With Quote 
quote:
Originally posted by fluffycow:
Out of curiosity, what's the ruling on hacked accounts? Say I trade with Leshrac for something like 1k and then he tells me that his computer went to hell for a week and his motl and email accounts were hacked, what happens?

Not sure what kind of answer you're looking for here. We investigate the claim and see if it's true..

Thanks,
Jazaray

__________________
A Plastered Dragon Original Limerick:
There was a nice lassie named Jaz
Many wished to have what she has,
A delicate face,
A soft warm embrace,
And a whole lot of bedroom pizzazz.

WeedIan: Jazaray is like MOTL's Mom.

Jaz is now selling Tupperware! Help her out! ;)

baldr7
Member
posted March 13, 2012 08:48 PM   Click Here to See the Profile for baldr7 Click Here to Email baldr7 Send a private message to baldr7 Click to send baldr7 an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by Jazaray:
Not sure what kind of answer you're looking for here. We investigate the claim and see if it's true..

Thanks,
Jazaray


Obviously without answering in a way that makes it easy for people to do this, how do you go about investigating? It seems difficult to prove that someone didn't have their account hacked

 
Zeckk
Member
posted March 13, 2012 11:31 PM   Click Here to See the Profile for Zeckk Click Here to Email Zeckk Send a private message to Zeckk Click to send Zeckk an Instant MessageVisit Zeckk's Homepage  Edit/Delete Message Reply With Quote View Zeckk's Have/Want ListView Zeckk's Have/Want List
quote:
Originally posted by baldr7:
Obviously without answering in a way that makes it easy for people to do this, how do you go about investigating? It seems difficult to prove that someone didn't have their account hacked

I don't think it's in the best interests of the MOTL community for the mods to reveal their investigation processes. Policy is different, but processes are, as you said, something that a scammer could actively abuse to mitigate or circumvent the BTA system.

Also, to answer your question in a general sense - search the BTA for John Strickland and read the most recent BTA on the search results. Hackers tend to scam as many people as possible before the first BTA is ever brought against them, and I don't recall seeing a recent BTA in which the user of a hacked account was still active.

 
Devonin
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posted March 14, 2012 04:13 AM   Click Here to See the Profile for Devonin Click Here to Email Devonin Send a private message to Devonin Click to send Devonin an Instant Message Edit/Delete Message Reply With Quote View Devonin's Have/Want ListView Devonin's Have/Want List
In the context of this discussion though, I think the answer is "If it's proven that they didn't receive because you actually traded with a scammer who hijacked the account, they moderators suggest you file mail fraud charges, and hope you got insurance because that's the only way you'll recoup your loss."

They almost certainly -won't- hold the hacked account's legitimate holder responsible for being hacked.

 

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