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Author Topic:   Sending Rules and Liability
Zeckk
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posted March 09, 2012 12:08 AM   Click Here to See the Profile for Zeckk Click Here to Email Zeckk Send a private message to Zeckk Click to send Zeckk an Instant MessageVisit Zeckk's Homepage  Edit/Delete Message Reply With Quote View Zeckk's Have/Want ListView Zeckk's Have/Want List
Hi guys. Recently there was a BTA case that involved the liability of a receiving party after a package has successfully made it's way through the postal system but before the receiving party was able to retrieve the package, which can be found here. It's a fairly concise BTA thread, and I recommend people read it if they want a very detailed explanation of what value delivery confirmation has for the purposes of trade liability.

What I want to know from the MOTL community is whether or not the moderator's ruling is acceptable to you as a trader. The mods have their ruling posted on the last post of the thread, alongside the relevant section of the Sending Rules. I've already posted my opinion on the matter in the suggestion forum, but I want to know if anyone else thinks that the wording used in MOTL's Sending Rules contradicts the ruling itself, both in terms of unsafe shipping addresses and what constitutes a party's "destination"

So what do you guys think? Is destination your mailbox? Is it your trade binder? Is it whatever definition lets you be the biggest scumbag trader? Let's hear it.

 
flophaus
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posted March 09, 2012 01:09 AM   Click Here to See the Profile for flophaus Click Here to Email flophaus Send a private message to flophaus Click to send flophaus an Instant Message Edit/Delete Message Reply With Quote 
I feel bad for Ryusei! He got Rules-Lawyered!

I have not done all the research myself, but it seems to me like DC was acceptable as proof of shipment before this case... so why the flip-flopping now?

So what about all these other guys that lost/won their cases for/against them using the DC argument prior to this case?

Honestly I think technically Hooks doesn't owe Ryusei anything, but I feel bad for Ryusei! Apparantly an unfortunate lesson learned =(

All in all... it appears that there needs to be some consistentcy in the rulings among BTA cases.

my .02

 
paragondave
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posted March 09, 2012 01:21 AM   Click Here to See the Profile for paragondave Click Here to Email paragondave Send a private message to paragondave Click to send paragondave an Instant Message Edit/Delete Message Reply With Quote View paragondave's Have/Want ListView paragondave's Have/Want List
This situation wasn't so cut and dried. After the item was shipped, the receiver claimed to have been called out of town. He then did so without making arrangements for the package to be held by USPS or retrieved by a trusted party. The sender could've and probably would've purchased insurance if he knew the receiver would not be there to receive. Since the package was already in transit, in my opinion, the responsibility then becomes the receiver's. I agree, the mods got this one wrong. In their defense, they are trying to define and enforce rules taking all things into consideration, however, this one did have a mitigating circumstance that I don't feel was considered enough. This opens the door for more legal ripping and less MOTL usage. The beginning of the end? I don't know, but not a good ruling and not good for the site. Dave

**edited to correct pesky grammatical error**

[Edited 1 times, lastly by paragondave on March 09, 2012]

 
wayne
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posted March 09, 2012 01:22 AM   Click Here to See the Profile for wayne Click Here to Email wayne Send a private message to wayne Click to send wayne an Instant Message Edit/Delete Message Reply With Quote View wayne's Have/Want ListView wayne's Have/Want List
I think there are enough threads on this, could carry the discussion to the PFS or Hooksdaddy's thread.
 
flophaus
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posted March 09, 2012 01:27 AM   Click Here to See the Profile for flophaus Click Here to Email flophaus Send a private message to flophaus Click to send flophaus an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by wayne:
[B]I think there are enough threads on this, B]

I don't. I feel like this is a pretty important issue that potentially affects every trade on this site!

I know it's got me thinking differently about the whole point in getting DC for a trade send.

If nothing else, this should serve as a definitive eye-opener for people trying to protect themselves against shenanigans.

 
Nitelite
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posted March 09, 2012 01:30 AM   Click Here to See the Profile for Nitelite Click Here to Email Nitelite Send a private message to Nitelite Click to send Nitelite an Instant Message Edit/Delete Message Reply With Quote 
This sets a really bad precedent.
 
Bagbokk
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posted March 09, 2012 01:38 AM   Click Here to See the Profile for Bagbokk Click Here to Email Bagbokk Send a private message to Bagbokk Click to send Bagbokk an Instant MessageVisit Bagbokk's Homepage  Edit/Delete Message Reply With Quote 
quote:
Originally posted by flophaus:
I don't. I feel like this is a pretty important issue that potentially affects every trade on this site!

I know it's got me thinking differently about the whole point in getting DC for a trade send.

If nothing else, this should serve as a definitive eye-opener for people trying to protect themselves against shenanigans.


I think there needs to be one consolidated thread discussing this issue--having its own thread might be better to me rather than using the PFS, for various reasons (e.g., people use the PFS for other things like discussing their personal lives or complaining about co-workers), but we don't need 3 different places to discuss the same thing.

I also think the new interpretation of the rule should be announced somewhere or another. I don't think everyone that visits the H/W or TA/S forums also read the General Discussion (or even Magic Discussion) forums, for example.

[Edited 2 times, lastly by Bagbokk on March 09, 2012]

 
Nitelite
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posted March 09, 2012 01:42 AM   Click Here to See the Profile for Nitelite Click Here to Email Nitelite Send a private message to Nitelite Click to send Nitelite an Instant Message Edit/Delete Message Reply With Quote 
Which is why there are multiple threads talking about it.
 
pugowar
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posted March 09, 2012 04:11 AM   Click Here to See the Profile for pugowar Click Here to Email pugowar Send a private message to pugowar Click to send pugowar an Instant Message Edit/Delete Message Reply With Quote View pugowar's Have/Want ListView pugowar's Have/Want List
quote:
Originally posted by pugowar in PFS:
If the final ruling and precedent that was intended is that DC is worthless, I would ask that that be spelled out better in the rules.

I know I will be asking all traders to waive rights to loss/damage in writing going forward and would like to have this spelled out so that i can point them to it.


Is it pretentious to quote yourself?

Seriously though I am glad to have a thread to link back to from my sales/trade pages.

I would like to get a Mod to post here or change the wording in the rules to clarify this sites stance on DC.

I fear that it may be necessary to get a waiver from traders going forward. Remember that a statement in your rules is NOT enough to absolve you from responsibility.
You must get the other trader to agree to your rules in writing!

 
Vegas10
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posted March 09, 2012 05:01 AM   Click Here to See the Profile for Vegas10 Click Here to Email Vegas10 Send a private message to Vegas10 Click to send Vegas10 an Instant Message Edit/Delete Message Reply With Quote View Vegas10's Have/Want ListView Vegas10's Have/Want List
The ruling in this case is unfortunate, how is the sender suppose to account for the reviever suddenly leaving town and why isn't it the reciever's responsiblility to put his mail on hold at the post office until his return if he/she does leave town? the sender had proof of delivery via DC is it his fault the reciever suddenly left town so any number of things could have happened. I think as a reciever if your going to leave town it is your responsibility to make arrangments for your mail, whether it is the neighbor picking it up or putting it on hold which can be done with either a simple phone call to the post office or even through USPS.com. Plus if you sent the burden of proof to high on recievers you are discouraging smaller trades on your site do to the extra costs involved of having to get signatures, isn't this site suppose to support trading?
 
Swift2210
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posted March 09, 2012 09:15 AM   Click Here to See the Profile for Swift2210 Click Here to Email Swift2210 Send a private message to Swift2210 Click to send Swift2210 an Instant Message Edit/Delete Message Reply With Quote View Swift2210's Have/Want ListView Swift2210's Have/Want List
Terrible ruling. Another loophole for unscrupulous traders to exploit. A sudden increase in the number of traders departing on vacations after having their partner send out would not be surprising.
 
ryan2754
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posted March 09, 2012 01:56 PM   Click Here to See the Profile for ryan2754 Click Here to Email ryan2754 Send a private message to ryan2754 Click to send ryan2754 an Instant Message Edit/Delete Message Reply With Quote View ryan2754's Have/Want ListView ryan2754's Have/Want List
See my opinion here.
http://classic.magictraders.com/ubb/Forum1/HTML/025383-3.html

Yes it's another way for rippers to exploit the rules, but they would have done that anyway saying "They received an empty package."

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pugowar
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posted March 09, 2012 02:06 PM   Click Here to See the Profile for pugowar Click Here to Email pugowar Send a private message to pugowar Click to send pugowar an Instant Message Edit/Delete Message Reply With Quote View pugowar's Have/Want ListView pugowar's Have/Want List
quote:
Originally posted by ryan2754:
See my opinion here.
http://classic.magictraders.com/ubb/Forum1/HTML/025383-3.html

Yes it's another way for rippers to exploit the rules, but they would have done that anyway saying "They received an empty package."


I don't think this is the same as the "empty package" argument. For an extreme example pretend a brand new trader buys $75.00 in cards from Ben.

No one in their right mind would be believe that new trader if he claimed Ben sent him an empty box.

However, say Ben ships those $75.00 worth of cards in a bubble mailer with delivery confirmation. Under the rules any trader (even a brand new one with no reputation) could argue that they didn't receive it. AND NO ONE COULD ARGUE THIS!!!

Forget about trading ...how do you feel about not being able to sell on here either?

It's a pretty big deal.

[Edited 1 times, lastly by pugowar on March 09, 2012]

 
tragicmagic
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posted March 09, 2012 02:12 PM   Click Here to See the Profile for tragicmagic Click Here to Email tragicmagic Send a private message to tragicmagic Click to send tragicmagic an Instant Message Edit/Delete Message Reply With Quote View tragicmagic's Trade Auction or SaleView tragicmagic's Trade Auction or Sale
In a situation similar where I was involved, it ruled the other direction because I said I was not positive if I was in err or not.
 
Bagbokk
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posted March 09, 2012 02:34 PM   Click Here to See the Profile for Bagbokk Click Here to Email Bagbokk Send a private message to Bagbokk Click to send Bagbokk an Instant MessageVisit Bagbokk's Homepage  Edit/Delete Message Reply With Quote 
quote:
Originally posted by tragicmagic:
In a situation similar where I was involved, it ruled the other direction because I said I was not positive if I was in err or not.

I think I remember that from the Trade Value forums. Sender didn't send via DC, you said you didn't know if you ever received it or not, and it was basically said that you were at fault because you didn't keep accurate records enough to determine whether you've received for sure, right?

 
Zeckk
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posted March 09, 2012 02:47 PM   Click Here to See the Profile for Zeckk Click Here to Email Zeckk Send a private message to Zeckk Click to send Zeckk an Instant MessageVisit Zeckk's Homepage  Edit/Delete Message Reply With Quote View Zeckk's Have/Want ListView Zeckk's Have/Want List
I think that's the issue that keeps bugging me - The general sense that MOTL Mods aren't maintaining consistency in their rulings as they pertain to sending rules.

At the very least, I think it's long overdue for MOTL to include more explicit wording regarding the liability of both parties during a trade, and hopefully some sort of clarification regarding a recipient's responsibility to maintain a safe delivery destination and a reasonable level of communication for both parties.

 
inca911
Administrator
posted March 09, 2012 03:21 PM   Click Here to See the Profile for inca911 Click Here to Email inca911 Send a private message to inca911 Click to send inca911 an Instant Message Edit/Delete Message Reply With Quote 
Regarding the recent loss/theft of yet another card shipment:
Delivery confirmation only proves that something was left at a physical address, and not even in the hands of an actual person (i.e., if signature-required delivery is not used, which has its own potential issues). Delivery confirmation does nothing to protect/insure a shipment against actual damage, loss, or theft. Someone can put delivery confirmation on an envelope and prove by signature that a package was received, but that does not protect anyone against the actual loss from there being no cards inside (either deliberately done, or due to loss). Mail theft can easily occur from mailboxes and doorsteps, where delivery confirmation will show successful delivery but the package is never received by the intended recipient. Any shipment of real value should always be insured to protect against loss. Only insurance can protect a shipment, and only the sender can purchase insurance. If cards aren't insured by the sender, or there is not documented evidence that the recipient agrees to take the risk of no insurance, then the sender is still responsible regardless of who was or was not supposed to be at home waiting to receive them. Insurance costs about 1.5% of the total value of an item. Insuring a $300 shipment is less than $5 through the US Postal Service.

Our Policy:
"The sender must make sure the cards reach their destination. Only the sender can obtain delivery confirmation proof and insure the cards against loss or damage. If a problem has occurred, please resend your part of the deal, return the cards you received (if applicable), or make appropriate monetary restitution (the parties involved can decide on which one of these options is best). If you do send anything via mail, make sure you use signature-required delivery confirmation and insure the cards so the cycle of lack of proof can end. With signature-required delivery confirmation, the recipient can then open the package in the presence of a postal employee and verify the contents with an impartial witness. If you send payment, make sure you use a check or money order that you can use as proof of payment. PayPal and other online payment services also give proof of payment."

Delivery confirmation addresses the potential for Karma penalty from not sending. It doesn't protect when theft occurs. I'm definitely interested in any other ideas that address these three issues covered by the current Policy (all of which have happened in the past):

1. Protect members from a thief spending $2 on delivery confirmation, sending an empty envelope, and then blackmailing the member to give them free stuff or be banned.

2. Protect members from a thief getting a legit and complete package, stealing the cards, claiming the envelope was empty or not actually received, and then blackmailing the member to resend or be banned.

3. Protect members from a thief stealing a delivery confirmed parcel, and the intended recipient getting nothing because they weren't at their mailbox or door 24/7 to prevent the theft.

The current Policy protects all parties against these three scenarios, and the insurance provider then becomes the final legal arbiter of any actual insurance claims that may result.

Bottom Line:
If someone can't afford to lose a shipment, they have to be responsible and protect it with insurance, just like any other valuable item. If sending of a shipment is proved via Delivery Confirmation, there will be no Karma deduction for failure to send part of an agreed upon deal. However, the monetary risk associated with loss or theft of a shipment still rests solely with the shipper, unless the recipient agrees in writing to accept that responsibility.

Online trading has inherent risks. Insurance is the only mitigation for the risk of financial loss.

[Edited 1 times, lastly by inca911 on March 09, 2012]

junichi
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posted March 09, 2012 03:21 PM   Click Here to See the Profile for junichi Click Here to Email junichi Send a private message to junichi Click to send junichi an Instant Message Edit/Delete Message Reply With Quote View junichi's Have/Want ListView junichi's Have/Want List
quote:
Originally posted by inca911:
Delivery confirmation addresses the potential for Karma penalty from not sending. It doesn't protect when theft occurs. I'm definitely interested in any other ideas that address these three issues covered by the current Policy (all of which have happened in the past):

1. Protect members from a thief spending $2 on delivery confirmation, sending an empty envelope, and then blackmailing the member to give them free stuff or be banned.

2. Protect members from a thief getting a legit and complete package, stealing the cards, claiming the envelope was empty or not actually received, and then blackmailing the member to resend or be banned.

3. Protect members from a thief stealing a delivery confirmed parcel, and the intended recipient getting nothing because they weren't at their mailbox or door 24/7 to prevent the theft.

Online trading has inherent risks. Insurance is the only mitigation for the risk of financial loss.


How many times do people have to tell you that the USPS postal worker WILL NOT stand there and wait for you to verify the content of the package? Even a USPS postal worker himself said this is just not possible.

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inca911
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posted March 09, 2012 03:28 PM   Click Here to See the Profile for inca911 Click Here to Email inca911 Send a private message to inca911 Click to send inca911 an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by junichi:
How many times do people have to tell you that the USPS postal worker WILL NOT stand there and wait for you to verify the content of the package? Even a USPS postal worker himself said this is just not possible.

I've personally never had an issue opening a package at the post office counter and quickly confirming the contents, nor have I had any issue asking my local carrier to wait a minute for me to check a package and sign. That said, if any insured package doesn't have what was supposed to be inside upon delivery regardless of verification, then an insurance claim should be filed for restitution.

thror
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posted March 09, 2012 03:30 PM   Click Here to See the Profile for thror Send a private message to thror Click to send thror an Instant Message Edit/Delete Message Reply With Quote View thror's Trade Auction or SaleView thror's Trade Auction or Sale
How many times do we have to ALSO say : Insurance doesnt help when the post office shows a package as delivered.

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Tranderas
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posted March 09, 2012 03:31 PM   Click Here to See the Profile for Tranderas Click Here to Email Tranderas Click to send Tranderas an Instant Message Edit/Delete Message Reply With Quote View Tranderas's Trade Auction or SaleView Tranderas's Trade Auction or Sale
I don't like that you keep saying "This is how it should be" when everyone else in the community is telling you it's not actually like that in the real world.
 
junichi
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posted March 09, 2012 03:32 PM   Click Here to See the Profile for junichi Click Here to Email junichi Send a private message to junichi Click to send junichi an Instant Message Edit/Delete Message Reply With Quote View junichi's Have/Want ListView junichi's Have/Want List
quote:
Originally posted by inca911:
I've personally never had an issue opening a package at the post office counter and quickly confirming the contents, nor have I had any issue asking my local carrier to wait a minute for me to check a package and sign. That said, if any insured package doesn't have what was supposed to be inside upon delivery regardless of verification, then an insurance claim should be filed for restitution.

Could you imagine getting 4 packages with 15- 20 cards inside each of them? Good luck asking the postal worker to stand and wait for you to go print out a list of your trades, open all the packages, verify all the contents are there, check on the condition of the cards and make sure they are not fakes!

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inca911
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posted March 09, 2012 03:42 PM   Click Here to See the Profile for inca911 Click Here to Email inca911 Send a private message to inca911 Click to send inca911 an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by thror:
How many times do we have to ALSO say : Insurance doesnt help when the post office shows a package as delivered.

That statement is incorrect. An insurance claim can be filed for a package that has been shipped with delivery confimation. The USPS Insurance Claim Form is specific to Lost, All Contents Damaged or Missing, or Some Contents Damaged or Missing, and can be viewed here:
http://about.usps.com/forms/ps1000.pdf

inca911
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posted March 09, 2012 03:46 PM   Click Here to See the Profile for inca911 Click Here to Email inca911 Send a private message to inca911 Click to send inca911 an Instant Message Edit/Delete Message Reply With Quote 
quote:
Originally posted by junichi:
Could you imagine getting 4 packages with 15- 20 cards inside each of them? Good luck asking the postal worker to stand and wait for you to go print out a list of your trades, open all the packages, verify all the contents are there, check on the condition of the cards and make sure they are not fakes!

Postal employee verification is absolutely not a requirement to file an insurance claim. It simply makes resolution of your claim much easier. There's a reason I give Christmas presents to my mail carrier....

paragondave
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posted March 09, 2012 03:52 PM   Click Here to See the Profile for paragondave Click Here to Email paragondave Send a private message to paragondave Click to send paragondave an Instant Message Edit/Delete Message Reply With Quote View paragondave's Have/Want ListView paragondave's Have/Want List
quote:
Originally posted by inca911:
That statement is incorrect. An insurance claim can be filed for a package that has been shipped with delivery confimation. The USPS Insurance Claim Form is specific to Lost, All Contents Damaged or Missing, or Some Contents Damaged or Missing, and can be viewed here:
http://about.usps.com/forms/ps1000.pdf


If I understand correctly I believe he was saying if the item has been delivered and shows that the delivery has been confirmed yet the recipient states that they didn't receive it because recipient was out town when it was delivered, even if the sender also purchased insurance, they would not be able to collect since the delivery was....confirmed. I think.

Since this package originated in Canada, one would likely need to present this scenario to a Canadien postal authority and inquire of them.

 

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